In some ways, Etsy shares a lot of DNA with the Depop community . Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. That means if you click and purchase from this link I have and/or may receive a small commission. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Let us help you. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. Read about our approach to external linking. Really confused how this can happen. Follow these steps when you want to create a Depop listing. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Gabbysheidy. Repeated violations will result in a ban. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. Repeated violations will result in a ban. Solved: Scammed through Depop - PayPal Community So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. The BBC is not responsible for the content of external sites. As of January 22, 2023, USPS Regional Boxes were discontinued. You can simply adjust your listing and post it again. Don't price your items too low because it could have a negative impact on your profits. From launching their own brands to building vintage resale businesses. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. By selling print-on-demand products, you wont need to have an inventory in stock. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. This is because they consider brand new accounts selling as a risky transaction. Why did Depop take money from my bank account? I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. They are inclusive, diverse, progressive and creative. Hone your style, and your audience will find you. Getting paid on Depop is very easy. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. "The fact that this has been going on for monthsis unacceptable. Paypal can hold your funds for up to 21 days. This makes it sound like they've probably deleted their paypal account too? Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Also remember, PayPal fees! Any post that does not adhere to them is subject to removal. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. Please read my full disclosure policy for details. Do you want to sell on Depop but dont have the time? We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Please make sure you've read the community rules, and that your post follows our posting guidelines. If you need tips with a step-by-step guide, check out our post below. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. Read about our approach to external linking. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Disconnect your Paypal from Depop and reconnect again. With an effective product description, you can convince the customer to click the Buy now button. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Purging Old Clothes? A week later they have opened a dispute saying this was an unauthorised payment? Press question mark to learn the rest of the keyboard shortcuts. However, the flat 10% selling fee that we discussed is charged only when you sell an item. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Then, tap on 'Set up your shop'. Consistency is key. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. First, I needed to choose a platform. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Definitely gonna start telling people depop payments only. Any post that does not adhere to them is subject to removal. Theyre either thrifted, fast fashion, or from independent designers. This happens to me sporadically throughout the year. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. When finished, tap on Post listing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Add photos, description, price, and all the other details that weve discussed above about your product. Good to know it's normal doe. Theres no need to buy high-end photography equipment to takegreat product photos. I am a bot, and this action was performed automatically. Leave the Archive. For example, if you A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. Please make sure you've read the community rules, and that your post follows our posting guidelines. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. I received only a few bids per item, and I sold them for less than they were worth. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. We independently review everything we recommend. If you continue to use this site we will assume that you are happy with it. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. It also shows up in my PayPal activity, So what's gonna happen? Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Can someone explain to me what Depop limited is on PayPal and why im Sustainability; Blog; About; Sell on Depop; Jobs; News . As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. These 6 Tips Will Help. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Fill out the basic details and then click on Next. Also they're charging me for shipping even if I put buyer pays for shipping? BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. It's obvious why Depop is popular among young people. This is normal if you are new to selling to establish that you are a trustworthy seller. When the money has been transferred, you can move it over to your bank account if you wish. After shipping costs, I reclaimed roughly $20. Attach proof of full refund to the buyer (i.e. Check that you are not accidentally logged on to another account if you are using multiple devices. Step 2: Tap on the Setting icon from the top right side of the screen. Want a Great Deal on a Big-Ticket Kid Gift? Does anybody know if I will get my 90 back? But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. On Wednesday, the shopping site Etsy . 1999-2023 PayPal, Inc. All rights reserved. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. For some users, trust in the company has been dented. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. I also received an email from Paypal a receipt of fees paid to Depop. Depop offers free shipping at different times throughout the year. Keywords can call out details like stitching, embroidery, and every single color you can see. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. If you had met seller protection paypal would have reimbursed you. Inspiration arrived during a visit to a friends apartment. Step 1: Log in to your Depop account on their website. Today, Depop is a place where millions of users come to celebrate their style and discover culture. I definitely sent the payment through depop instant pay as goods/services thank god! by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Depop Paypal Fee Calculator & Spreadsheet - Calculate Depop - FinalFees Given the volume of compromised accounts for sale, the horse has already bolted," he added. However, make sure that all your sales are sent with tracking. Etsy is buying fashion resale app Depop for $1.62 billion - CNBC Well Damn lol. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Tap on the Setting icon from the top right side of the screen. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. It's such a widespread problem now.". can someone explain why I was charged $13? Can anyone help me? FAQs will be removed. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. If you would like to customise your choices, click 'Manage privacy settings'. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? This includes your email, credit card, and bank account. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. One of the key reasons I like shipping with Depop is the time I save. Or, do you have a collection of handmade products that you'd like to start selling? I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. Options. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. Ah I see. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. 2. Advice, staff picks, mythbusting, and more. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. They are entrepreneurs, pushing fashion forward in so many different ways. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . Some people may suggest taking the transaction privately to avoid paying fees. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. But when Ms Strike logged back in, she was shocked by what she found. Step 2: Enter the 6-digit code sent by Depop to your phone number. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Learn more. Leave the Archive. If so, then you may have thought about selling on Depop. Posted on. Depop suggests that you do not ship your item until you receive the payment. Also the depop profile has blocked me. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Sep-28-2020 08:55 PM. Created 19 August 2016 Delivered 24 August 2016 They will email you once an agent is available so make sure to have your email notification on. In their system, a carrier will sometimes switch the first and second address lines. The depop limited charge just reoccurred the next day and it went through. Find out more about how we use your personal data in our privacy policy and cookie policy. Figuring out what to get rid of is just the beginning. If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). The USPS international shipping calculator can help you gauge your pricing. Will it take the fee automatically when the transaction is complete? REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal.