At this time, masking is optional for employees and guests, regardless of vaccination status. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. 11 Changes You'll See at Dollywood in 2020 - Coaster101 Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. perform the rentals of ECVs, Wheelchairs, Strollers, and Lockers to include all sales functions, rental agreements, refunds, and exchanges . Everyone is required to wear mask & social distancing. Most of the staff also returned to the park to resume their previous roles and some new ones . Unfortunately, due to COVID-19, Dollywood was slow to open this year. Use designated walkways throughout the park. Also, the name on the photo ID must match the name on the credit card. We will contact you through email with return options if your item is recovered. Visa, MasterCard, Discover, American Express, organizational checks & cash. Returns and refunds are a part of doing business online. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. . Dollywood no longer requiring reservations - WTVF On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. Australian producers and promoters have made significant changes to their box office policies since 2020 . Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. Changes to reservations that involve a reserved group meal, Dolly Parton's Stampede and/or Pirates Voyage must be made at least 2 weeks prior to your scheduled visit date. Please contact us at (888) 428-6789 if you need to cancel your reservation. Southern charm and thrill rides: What it's like to visit Dollywood Limited Park Capacity, Advanced Reservations Required. Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. Several Dollywood eateries offer kids' meals. Season Passesare your best value if visiting more than one time during the season. Season pass holders can visit early on June 15 and 16. We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. Watch where you are walking. Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. Dollywood Tickets at a Special Price - Student Life Passholders who have missed an Installment Billing payment will need to contact 1-800-Dollywood before you can renew your passes. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. . and last updated 3:27 PM, Jul 14, 2020. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . Do not cross any fences, chains, landscape areas or other barriers. May 6, 2021. Herschend assumes no responsibility for accident or loss to any person in connection with the condition or use of a Property and attractions or their entrance into or departure from a Property. Taking advantage of our Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. Dollywood is committed to providing a safe and enjoyable environment for our guests. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. TimeSaver Passes allow you expedited access to lines at select* rides. while the rest of the group rides the attraction. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet. They will not be distributed just because it rains. In the summer, try for Wednesday or Thursday. The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. American Express, Visa, Mastercard and Discover. Walk, dont run. Tickets must be upgraded on the day of your group's visit only. Input your details into the refund policy generator below and . Park Hours Sign In | Register Search. Park Hours Sign In | Register Search. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. Dollywood Theme Park. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. We hope it doesn't happen, but prepare just in case your little one gets separated from you. Group Frequently Asked Questions | Dollywood Parks & Resorts Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Excessively torn clothing is not permitted. Unescorted children will not be admitted to Dollywood. Coronavirus Workplace Policies | Harvard Human Resources Every season brings new experiences! I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. Enter the park through designated entrances during operating hours only. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Dollywood has temporarily laid off 630 workers during the COVID-19 pandemic. Return Costs. Refund requests must be made by Jan. 1, 2023. About Our Returns Policies. But please let us know if you continue to receive this issue at 1-800-Dollywood. Lost and Found opens one hour after park opening and closes when all guests are out of the park. So, it might be a good idea for Dollywood to consider updating their policy to do the same. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. Try out our tool below to find the answers to our most common questions quickly. Consistent Covid Policy please - Review of Dollywood, Pigeon Forge, TN Airlines currently offering travel flexibility I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. The park will reopen to the general public on Wednesday with limited capacity and mask regulations. International Returns. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. This transaction must be made on the day of your visit before leaving the Park. . Guests with eligible bookings who have a qualifying COVID-19-related health concern within 14 days of their sailing can receive a refund in their original form of payment without Disney-imposed cancellation fees, or apply their cruise fare toward a future sail date. *Please note: Doggywood can only accommodate dogs. PIGEON FORGE, Tenn. (WATE) Season passholders were the first guests to experience Dollywood on its delayed opening day Monday due to the COVID-19 pandemic. Best part was leaving with a full refund - Review of Dollywood, Pigeon 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Tickets are non-refundable, non-transferable, and will not be exchanged. Dollywood: Hours, Location, Rides, Prices and Ticket Information 2700 Dollywood Parks Blvd. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. StubHub Faces Lawsuit for Changing Refund Policy in Wake of COVID-19 These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service). Please note that changes may occur at any time, based on available public health information. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. While all rides and shows are still FREE with your paid admission, TimeSaver helps you maximize your visit so you can spend less time waiting in line. Parents should contact the first available host for assistance if a child is lost. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. Dollywood staff cleaned everything on a regular bases which did create longer wait times but that was to be expected. Dollywood updates COVID-19 guidelines, masks no longer - The Hill (There are also "mask-free break zones" but social distancing is still enforced.) Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. More information can be found at the link below. 20 Retailers That Have Amended Their Return Policies Due to COVID-19 Children can ride if they meet both the minimum height requirement and additional rider requirements as established by each ride's manufacturer to ensure guest safety. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. DollywoodPlease visit theLost and Found Pageto file a lost item claim. Dollywood says it will not ask for proof of vaccination To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Trams provide transportation to the Front Gate. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. There was lots of hand sanitizer offered and cleaning of the actual ride. Depending on the time of year, some days at Dollywood can be less crowded than others. Please call us at (888) 428-6789 for more information. By David Angotti - June 15th, 2020. Dollywood season pass refunds available on case by case basis - WBIR.com Good Question . An additional amount will be charged for each additional dog sharing a kennel or cottage. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. . ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Dollywood is expected to reopen sometime in early June and we know that visitors will have lots of questions about what to expect under the new guidelines and safety measures. For the safety of our Guests, children must be 13 years old or older to enter without an adult. There was less than thaton the day we went. Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. 1. All payments must be made in full. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. Just download the Dollywood mobile app for iOS or Android. Our group reservation number is865-428-9890. Apologies for this! Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Guests must only use designated entrances and exits and only during operating hours of the Property. After linking, purchasing or renewing your Pass from within your online account is simple! There is no need to call with changes to park admission only reservations until your count is final. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. More about Returns. The University has been open throughout the pandemic, even while much of the work has been done remotely. Dollywood postpones opening over coronavirus concerns More Time, Less Wait! The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. dogs). The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. Click herefor a complete listing of rides available to TimeSaver H2O users. Tattoos with objectionable graphics and/or messaging are not permitted. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? Disability license plate or hang tag must be visible. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled.