why are tickets available on stubhub but not ticketmaster why are tickets available on stubhub but not ticketmaster

This is my first time selling on Stubhub. Deals for hot tickets, you're virtually not going to find one. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. It allows you to sell the tickets and transfer them to a new owner. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. Order processing fees are another type of convenience fee. On the homepage of its website, you can search for the event you are looking for. Not every event will include a delivery fee. Unlike delivery fees, Ticketmaster doesn't profit from the facility charges; all of these go directly to the vendor. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. Please enter a valid email and try again. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sorry we couldn't be helpful. Learn More. 2. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! And it may not be clear how to differentiate the two groups. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Save my name, email, and website in this browser for the next time I comment. . The return policy tends to be much more flexible and easy to use. Grab your Garth Brooks tickets at StubHub today. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. Data is a real-time snapshot *Data is delayed at least 15 minutes. Please help! I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. To explore this idea, the researchers examined how users clicked around StubHub. Due to the high demand for tickets, the prices can rise to seven skies. Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. Did you find it helpful? StubHub acts as a secondary market most of the time. Ticketmaster on Tuesday called the demand "historically unprecedented." However, it might actually be a fraud. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. [2022], Ticketmaster vs Live Nation Which One Is Best Option? The guide from the brand will help you list your ticket on the website. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. display: none !important; Sign into your StubHub account and click the "Sell" button in the top toolbar. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. Try pm'ing a mod at stubhub.community to hopefully get a faster response. Buy and sell your Taylor Swift tickets today. There is a 15 percent charge that remains consistent regardless of your ticket price. However, you can not neglect how good Ticketmaster is at her work. Even for the buyer, searching and doing other movements on their website comes without any charges. But with reselling and convenience fees, the prices for events can easily skyrocket into hundreds or even thousands of dollars. Ability to view venue map. Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. Having all of this information makes it easier for you to find tickets that match your budget and interest. Plain and simple, wrote TJ Platt from Arizona. Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Primary ticket dealers and resellers for events. We want to hear from you. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than Ticketmaster. However, on every successful transaction, the buyer will be charged 10% of the face value as fees. Select the seats and have a look at all the other important details. Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. The Customer support services are open on all days but they have a certain time range they need to be reached out within. All Rights Reserved. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. 24/7 live chat support. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. Office Hours. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. TM previously allowed transfer (which is why I posted) and now transfer is not available. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. Because the Ticketmaster and Live Nation websites provided reasonably conspicuous notice of the Terms to which Ticket Purchasers unambiguously manifested assent, Judge Danny J. Boggs wrote when explaining the latter ruling, we hold that the district court did not err in determining that the Terms, including the arbitration provision, were valid and binding., Those Terms contain a mandatory arbitration agreement which broadly applies to any claims relating to the use of Ticketmaster and Live Nations sites, products, or services, spelled out the companies, which are pushing ticketing-reform legislation of their own. Now what you can do is sell them to other people on the same platform. Please consider making a one-time contribution to Vox today. . Taylor Swift fans are not having a "Love Story" with Ticketmaster and may fall victim to scams if they're not careful when looking for affordable concert tickets. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. I think weve already covered that.. The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. Phone support during select hours on weekdays and weekends. 7 best ticket site alternatives to Ticketmaster. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Now its all about Trump. To learn more or opt-out, read our Cookie Policy. Do you ever wish that online ticket booking was less expensive? Every sale is final from the moment of purchase. Select the tickets you'd like to sell and click "Sell." 5. Save my name, email, and website in this browser for the next time I comment. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. The ticket, which supposedly cost $250, would actually be $300.75 after fees in other words, 20 percent of the tickets face value was tacked on in the form of itemized fees with confusing names. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. seven seven = .hide-if-no-js { These two companies often offer tickets for the same events. Obviously, were used to paying fees anytime we buy tickets online. You can now buy a fraction of a house. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. The other half of StubHub users continued to see the all-inclusive prices. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. 1. ViralTalky's team of content writers regularly helps write high quality content. Nearly every ticket will have a convenience fee added for doing business through this service. Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. He turned to music instead, with his college roommate . The findings raise questions for whether consumers have a right to full price disclosure up front. Sign up for free newsletters and get more CNBC delivered to your inbox. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Why are tickets available on Stubhub but not Ticketmaster? Or maybe at least know why all of a sudden I cant transfer tickets. However, each of the services comes with its own distinct advantages. Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. Doing so will bring you to the primary seller's page. Its supposed to be challenging. As if the way that art challenges us is by testing our abilities to make purchases on a monoliths poorly designed website. That price tag will get . The delivery fees are determined by the venues. Tickets can be delivered to your home by mail. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). We do the research and testing so that you don't have to! On the website, enter the ticket details. Ticketmaster has a website that is easy to use. Hidden-fee users were then more likely to go back and search other ticket listings. That doesnt make it true. There is no way to get in touch with Ticketmaster directly. If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. Garth Brooks Background. There isn't any individual resale fee on these transactions. The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called drip pricingwhereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. These results implied that the hidden-fee buyers were misinformed about the total purchase price. Thats the reason the StubHub experiment didnt work. Swift will perform more . Please list the steps on how to do this. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. They'd inadvertently bought fake tickets. Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. Danielle is the author of this solution article. The prices of tickets available on this platform differ from the actual face value of the ticket. And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. Sign up for The Goods newsletter. We welcome you to provide your feedback on your experiences with any products that you have experience with. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. Ticket fees are high but not entirely arbitrary. The panel was a mix of industry representatives Ticketmaster, its smaller competitor Eventbrite, as well as secondary market retailers SeatGeek and StubHub and consumer protection advocates from the Better Business Bureau and Consumer Reports. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All Rights Reserved. Different events have different buyer fees. Ticketmaster vs Stubhub: Which is Better? Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? Previously there was an option to transfer and now there is not. In most cases, tickets aren't issued until 24 hours before the event. Thats just scratching the surface. Facility charges are determined by the venues. Since the pandemic, he's seen a "gargantuan amount, an absurd, crazy amount" of fraud through Facebook and other platforms. In addition to that, itll also charge an order processing fee. Select the date of the event and tap on the option that says Find Tickets. 3. We accept credit card, Apple Pay, and This is not a heartwarming success story. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. On the landing page, you will witness a big white box through which you can start searching for events directly. While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. In case you were thinking if the website allows negotiation, they do not. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business The Live Nation and Ticketmaster monopoly. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? Social media is another potential landmine for fans, Gray said. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. For more information, please see our You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. See all 12 articles. If you are a reseller of the ticket, it will cost you the listing price based on the face price you have allotted to each ticket. They are ready to deal with multiple currencies. If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. Problem message. presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. There are exceptions for US Open matches and MLB games. The charges are typically to help vendors invest in and operate in their venues. Monday - Friday, 10:00 a.m. - 4:00 p.m. Ticket prices can be cheaper than face value. How can I transfer them? Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. Comprehensive event search feature. Why can't I sell my tickets through my Ticketmaster account? With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. Note: you can edit the price you have entered or you can always delete your listing. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. With that said, you may still find yourself dealing with some additional checkout fees. Is that normal? They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. Nothing was even on the table. When you get to the checkout, you'll be shown the total cost of your order. However, instead of being determined by the ticket price, they're charged for every order. "It's capitalism at its finest, supply and demand. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Re: Ticketmaster wont let me transfer tickets. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. display: none !important; Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. Some teams, venues, or artists put delivery delays. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. [2022], SeatGeek vs StubHub: Which Is Better For You? The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. As one member said after canceling their seats this sucks!. Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. ET. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or You can buy tickets online over the website,. According to the GAO study, while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging 30. After clicking on every continue option, itll search for the best available tickets according to your criteria. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. Not looking for Taylor Swift? If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Hi! 4. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. The company declined to comment.) Let them know how you would like to get paid. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. It has a good user interface, and the website is user-friendly. Press J to jump to the feed. The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. These days, the majority of ticket sales happen online. Ability to narrow search parameters with advanced filtering.