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The pool area air temperature was a lot cooler than I had ever known it. A moment doesnt always need to be fleeting. I struggled on the phone but emailed them to get some available dates that I then called and booked. There was also a blood stain on one of the comfy material chairs, next to the infinity pool. Hotels near The Stute - Holwell Sports & Social Club. The buffet was ok, but I've known the selection a lot better on previous visits. We then went for lunch, we were seated and our order was taken. We have stayed for varying lengths of time, from 2 - 5 nights, and would recommend you stay for 5 nights at least once as if gives you plenty of time to relax. as standards have generally slipped but Ragdale continues to charge top prices. Changed into robe & went for lunch, which was delicious, dining room smelt. Terrible food, run-down facilities, total rip off. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. Which popular attractions are close to Ragdale Hall Spa? Simply PerfectI'm writing this on the last day of my 3 day/2 night stay in November. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The management have made a big mistake with such a massive increase in price and cutting down the treatments so you get far less for your money. IRRESPONSIBLE with food allergy, would not acknowledge mistake. Its took nearly 2 hours and was. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! below average. Checked in got changed and headed to the pool which was fine although the no footwear policy is strange surely thats a health and safety hazard? The staff will bend over backwards to accommodate your . This includes personalising content and advertising. Changing rooms are filthy, door hooks hanging off. The changing rooms were cramped with bright lights, it was like changing in the local gym. What are some restaurants close to Ragdale Hall Spa? Chris, Duty Manager, explained that no other accommodation was available. We have had challenges with our outside waterfall pool and indoor candle pool but we continue to work with both our internal engineering team and outside contractors to get these challenges resolved. Tripadvisor performs checks on reviews. Ragdale Hall Spa, Ragdale Village, Melton Mowbray, Leicestershire, LE14 3PB. I gave some dates in November & December when I was free.To date I have not had any response to this email - not even the courtesy of an acknowledgement.How Ragdale has declined in standards over the last few years which I think is borne out by a number of other reviews.I would say that on my arrival in September the porter & reception staff were very welcoming. Does Ragdale Hall Spa have any great views? I did a few relaxation classes and a couple in the exercise pool. Please see our partners for more details. The food in the. I counted 7 in one group alone. If you have any concerns, please email us. The Verandah Bar looks nicer enough but nothing special. Nottingham, United Kingdom. Show more Write a review. I have passed a copy of your post to Dr Heli! Calls from landlines are charged at the standard national rate; calls . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Many travelers enjoy visiting Loughborough Carillon (7.4 miles), Leicester Abbey (9.6 miles), and The Old Rectory Museum (7.2 miles). This cost me 167 and two additional treatments cost 95.I have been visiting Ragdale for 20 years and felt I had to write a fair review. Ragdale need to assess what they are charging for the level of rooms and facilities offered and do some kind of bench-marking exercise, there are some fantastic spas in the midlands that offer much better facilities and rooms. Ragdale Village Themed Residencies: Themed Residency Awards, 6-day residencies for groups of up to 16 people awarded per year (up to 6 awarded per year). On several occasions prior to arrival, we had tried telephoning and emailing to add an evening meal onto our spa experience. The staff looked stressed, overworked, and scruffy with their shirts hanging out. When it eventually arrived, it was served warm.If wed paid 10 for a local chain pub meal, the above communication and service issues would seem trivia but you expect a certain level of service, when youve paid a lot of money for a days experience. The staff will bend over backwards to accommodate your needs. The same with the various heat rooms, all super hot on the evenings I've visited.My recommendation is bring a good book, switch off, aim to relax and I guarantee you will. I counted 7 in one group alone. Hotels near Dizzy Rascalz, Ruddington on Tripadvisor: Find 22,439 traveller reviews, 917 candid photos, and prices for 329 hotels near Dizzy Rascalz in Ruddington, England. . I have noted your comments on service with our restaurants and bars and want to assure you we continue to give energy to getting the service in these areas correct. Unfortunately the food was poor again, no option for a normal fry up or breakfast. The room was stuffy and hot so we had to put the aircon on which rattled all night. I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. "Mr Hercock replied on 26 September. With an unrivalled range of spa treatments to suit every need. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. Ragdale Hall will become the only UK spa to offer spa treatments using Jennifer Young products, which are specially formulated for people living with or post-cancer, or who have very sensitive skin. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. No flannels next to the ice water for face so couldnt use. Please contact marita@ragdale.org or call 847.234.1063 x 21 for more information. The yoga classes were very useful as well, and I've been inspired as a result! Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites, Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. Got changed into dry underwear & went for our relax & revive treatment. Big call out to Jordyn - waitress in training on her 3rd night - she was great. Bed was comfy and I slept well on my 2 night break. As a gesture of goodwill & considering my previous patronage he offered me a one-night stay at the Hall as his guest. Service 4.6. Simply Perfect 2023 Private Tour Dates: June 9. I dont want to hear staff banter or any grumbles around the various. All the pools were warm and the outdoor ones were like walking into a bath. Upon arrival at the venue, there is no doubting how beautiful and grand it is. Payments made by partners impact the order of prices displayed. We were so excited, thinking that for almost 500 a night we would be met with brilliant facilities and a fantastic stay. Reviewed 15 November 2021. Information provided by PlugShare, the world's most popular map for finding electric car (EV) charging stations. Will never come back and will encourage people not to go here. 1 night in a simple single, great shower but single bed.. Then moved into preferred luxury single . Well take care of everything mouth-watering meals, indulgent treatments and peaceful pools so you can make the most of your time here. Thermal facilities. From arriving and a porter parking your car and taking your luggage to the room our break has started after a long drive. This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. As a . We're delighted to share that GH reader favourite Ragdale Hall Spa is taking bookings for 2023. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. I have been coming to Ragdale most years since 2006; approximately 19 visits.On entering my room ( Room 7 ) I was met with a very strong chemically" smell which was most unpleasant. 1,975 reviews. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Relaxing days should be followed by long, peaceful nights. Treatment Bookings. We had a few spa treatments and again, super lovely staff and a really relaxing experience. (This should have been 34 degrees). Very disappointed as have used the spa several times before. 13 21. Breakfast in room. Mottram Hall: Avoid - Spa Overcrowded and Restaurant Chronically Understaffed - See 2 782 traveller reviews, 1,190 candid photos, and great deals for Mottram Hall at Tripadvisor. Absolutely disgusting!!!!! Its took nearly 2 hours and was. My anxiety levels have been Sky high since covid but they were very understanding and I cant fault the help they gave me. Excellent. . Seconds, minutes, hours, days, gone before we can even count them. Wonderful Ragdale - planning my next stay, A lovely stay at Ragdale once again. Are there any historical sites close to Ragdale Hall Spa? With reference to visitors coming in and out of the Spa, I am aware that the Hall hosted an open day for new employees over the weekend of 14th and 15th of January and this may have increased footfall. Own or manage this property? You can bring your own robe. They have lots of time time to email when recruiting visitors () but not when they have made a mistake. 1,977 reviews. Melton Mowbray They have been given a refund of 116 which ragdale say is fair, and they don't like I have commented on trip adviser. Wouldnt allow them to re-book it. It was grubby and I didnt even want to get in the pool. The phone was left unanswered and emails ignored. Our staff can be reached by calling 847.234.1063 and then entering their individual extensions, which are listed below. as standards have generally slipped but Ragdale continues to charge top prices. 2. This was also remarked on by other day guests. Thank you for taking the time to post your review. Location 4.6. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault.The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. Ragsdale/Mendenhall offers many of the features of a sterotypical traditional college residence hall: warm wooden parlors and long hallways of bedrooms. Resorts near The Sir John Moore Foundation, Appleby Magna on Tripadvisor: Find 2,787 traveller reviews, 288 candid photos, and prices for resorts near The Sir John Moore Foundation in Appleby Magna, England. Claim your listing for free to respond to reviews, update your profile and much more. Available as single, twin, double and triple occupancy. The staff were so friendly and accommodating. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites. Suites include a sumptuous lounge space and a separate bedroom area. Basically this spa needs some investment to bring it up to date. Leicestershire I did address this with a member of staff who replied the temperature had recently been turned up!!!!! Overall the spa is lovely, the hotel is old & traditional in style, like living in a stately home. We decided at that point to leave and we did get refunded for the second night as we didnt stay. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. more. Breakfast and Lunch were fine.For the money its not worth paying the extra its a mid range spa and not too end as advertised. There are some 1 star reviews on Ragdale. Ragdale Hall Spa: As good as ever! I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever.I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance.Ragdale is special, I place you can truly relax. Anyway still feel that they could have enjoyed somewhere else for longer for that price, hard lesson learnt. I will go to Aqua Sana again or try some of the other places in the local area! They turn up in their coats and just stand around you. Shifts are worked between the hours of 9.00am and 8.30pm. I didnt remember her name but she was good and very professional. No orange. Review tags are currently only available for English language reviews. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Glad to get back to my warm car on the way home I will not be returning anytime soon. Close. I did address this with a member of staff who replied the temperature had recently been turned up!!!! Ragdale Hall Spa 3.7 . Location. Review of Ragdale Hall Spa. I also said that I would like some treatments & wondered what would be available. We have had challenges within two of the pools within the thermal spa and this led to both being taken out of action for a number of days when essential works were completed to resolve the issue. As a result I was unable to stay and therefore had to return home which was very upsetting as I had been looking forward to the break at Ragdale.I will be interested in your comments. They are delightful and friendly. I will be back! . The thermal spa section is cold walking around. Full-time +3. This shouldve been a sign of the poor service and standards that would follow at the spa. Both pools were also cooler than usual and the jacuzzi failed to impress as it was lukewarm. Because we believe that time is the most precious gift that we can give you. Join us for a relaxing, revitalising spa day and feel your cares melt away. Went into the steam rooms which were good. Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. and and his poet and playwright wife, Francis Wells Shaw. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. Staff accommodation; A generous benefits package including discounts, free treatments, free food, and drink on shifts and so much more; Hours of work. The new pools upstairs are excellent & relaxing areas are serene. Hotels near Norwood Park Golf Course, Southwell on Tripadvisor: Find 35,349 traveller reviews, 1,134 candid photos, and prices for 313 hotels near Norwood Park Golf Course in Southwell, England. As a result I was unable to stay and therefore had to return home which was very upsetting as I had been looking forward to the break at Ragdale.I will be interested in your comments. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort.Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. I dont feel its really appropriate during any kind of spa experience, least of all one charging top price.The lazy river was closed on our visit, it would have been nice to have been made aware of this in advance of our trip or even by staff on the day. Our team checks each review posted on the site disputed by our community as not meeting our. The candlelit pool was cold, so much so I actually got out. Can not express enough how disappointing this all is 2000 for just 2 cheapest rooms for 2 nights and one lousy treatment each. Hotel & Travel Accommodation (21) Location. The Star Inn 1744: Sunday Lunch - See 274 traveler reviews, 58 candid photos, and great deals for The Star Inn 1744 at Tripadvisor.