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You'll find the mailbox pre-security at the South Service Center in the Clocktower Plaza, near the A/B/C checkpoint. If you keep your shoes on, you will undergo additional visual and physical screening, including an explosive trace detection sampling of your shoes while they remain on your feet. However, the ticket counter hours vary by airline. There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. The Port of Portland would like to thank U.S. military personnel for their service to our country, and make their visit to Portland International Airport as stress free and as comfortable as possible. Hours of Operation . TSA recommends that you arrive at least two hours in advance of your flight time. TSA Health/Disability/Medical Device Notification Card. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). Direct Contact Information DHS Mailing Address A passport and additional documentation may be required if you are traveling internationally. Directions: The Global Entry enrollment center is located on the third floor, one floor up from the departures level. Declare these items for inspection at the checkpoint. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. If you have a question not answered here or througout our website, please contact us with your preferred option below. It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. TSA recommends that you call 72 hours ahead of your travel date. Related Links: The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. We recommend that you arrive at the airport 2 hours before departure for domestic flights during the busy early morning hours. PreCheck lanes open at 4am and close at approximately 4pm daily at each security checkpoint. It is best to place metal items in your carry-on baggage until you clear security. The Jetport Terminal Building is Always Open. Related Links: Does the airport offer wireless or high-speed internet connections? Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. Can I bring my pet into the terminal if I'm not traveling? You can view and apply for available jobs at PDX on the PDX Jobs Board. The Transportation Security . AL KBHM TSA Coordination Center 205-876-1400 AL KHSV TSA Coordination Center 205-876-1400 or 205-599-6208 AK KANC TSA Coordination Center 907-771-2935 AR KLIT TSA Coordination Center . Smoking is not permitted inside the passenger terminal complex. Tucson International Airport (IATA: TUS, ICAO: KTUS, FAA LID: TUS) is a civil-military airport owned by the City of Tucson 8 miles (7.0 nmi; 13 km) south of downtown Tucson, in Pima County, Arizona, United States. Submit a claim for lost/damaged items or personal injury. The phone number is 866-289-9673, and representatives are available from 8 a.m. to 11 p.m. EST on weekdays and 9 a.m. to 8 p.m . For more information, contact your airline. Portland International Airport (PDX) is open 24 hours, 7 days per week. Play Areas To help manage and mitigate the spread of COVID-19, play areas have been closed. Each room is equipped with ample counter space, electrical outlets, a sink & a chair. 1. Policies regarding animal travel vary from airline to airline. Now, counterterrorism and homeland security officials in the federal government work to imagine the unimaginable and enhance defenses to prevent the ever-changing and growing threats to aviation . TSA is a place for people looking to join a mission that matters. If you are traveling to a destination outside of Oregon, upon arrival you are subject to laws in that state. For emergencies, please contact our Communication Center at 614.239.4029. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. TSA does not require children under 18 to provide identification when traveling within the United States. Gate Passes for Family and Friends* If you would like your family and friends to accompany you to or from the gate area, an airline-issued gate pass is required to access the TSA security checkpoint. the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. All passengers age 18 and older will need government-issued photo ID, such as a driver's license or passport, along with a ticket, e-ticket receipt or printed e-ticket confirmation. Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). What are the rules regarding animals in the terminal? 7000 NE Airport Way For recommendations specific to your flight, contact your airline directly. Travel & Transportation Portland, OR flypdx.com Joined February 2009. The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night. Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). Employee Parking Office 503.460.4499. Alamo, Budget and Thrifty car rental agencies are located off-airport and provide shuttle service to their locations. Membership in a CBP Trusted Traveler program, such as Global Entry, will allow you to receive TSA Pre-Check benefits on all participating airlines. Breeze now offers 143 nonstop routes between 35 cities in 21 states nationally. If you have questions regarding the Global Entry program please contact the CBP at 1.877.227.5511. The airline will offer four nonstop destinations from Portland, including year-round service to Charleston, SC and Tampa, FL, and seasonal summer service to Norfolk, VA and Pittsburgh, PA. Learn more. Airlines Serving PDX Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost. For additional information, please visit https://flypdx.com/Parking. Airline credit cards are not acceptable. Animal Air Travel Check with your airline. An official website of the United States government. If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. Shoe Screening You will be required to remove your shoes and place them in a bin to be viewed by the X-ray machine. Noise Event Report Please provide the following information: 5215. Inclement weather in other parts of the nation or severe local weather can sometimes impact services at Portland International Airport. Please verify your airline's policy prior to your trip to the airport. Consider parking in the garage and assisting your party into the terminal. Short-Term Garage 76% Full Long-Term Garage 54% Full Economy Lot 56% Full Pets are not allowed inside the terminal complex, unless in a kennel - except working dogs on a leash. Thank you for your submission. I left something on the aircraft, how do I get it back? The airport's parking staff will gladly provide free assistance 24/7. Traveling Alone We recognize that your most important concern is your child's safety and well-being. PDX Customer Service PDX Parking. Trained service animals are allowed in the airport any time. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. Email Airport Administration If your identity is confirmed, you will be allowed to enter the screening checkpoint. Utah mDL is now available to every cardholder in Utah, and thousands of Utahns have opted in. If thats the case, you are welcome to step inside and give them the help they need. You may submit the information by any one of the following methods: Once your concern or inquiry is investigated, a representative for the department will contact you by phone, if provided, or by email. Phoenix Sky Harbor International Airport (IATA: PHX, ICAO: KPHX, FAA LID: PHX) is a civil-military public airport 3 miles (2.6 nmi; 4.8 km) east of downtown Phoenix, in Maricopa County, Arizona, United States. I left something behind at the security checkpoint, concourse or restroom, who can help me find it? Items left on aircraft are handled by airlines. Contact your airline for items left onboard your aircraft. County Office is not affiliated with any government agency. TDD: 1.800.815.4636. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. Job Description. The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting. Express Lanes are typically available during the busiest flight departure periods at the airport. Can anyone assist me? Ticket Counter Check-in The airports lobby is open 24 hours, 7 days a week. At PDX, we understand and appreciate the need for some passengers to travel with their animals. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. If your airline does issue gate passes, be sure to allow additional time for potential lines at the ticket counter and check with the airline in advance to make sure their ticket counter is open when requesting a gate pass for an arriving flight. Read More FILE - A Transportation Security Administration officer works at Dallas Love Field Airport on June 24, 2020, in Dallas. You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process. Items such as pillows, diaper bags and tennis rackets are usually considered personal items. Contact your airline for opening and closing times. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. CountyOffice.org does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Use CLEAR for seamless, predictable security right away! The airline check-in lines may be long during the busy early morning and lunchtime hours. The Port of Portland complies with and enforces applicable state and federal laws. Consider using the Cell Phone Waiting Lot to avoid circling while waiting for your party to arrive. 503.460.4500 Email Us. 3.4 20 reviews. Contact us. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. 3/4/2015. Check with your airline for any travel documents required for your specific flight. If they continue their journey they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. TSA Pre Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. To change your reservations, contact your airline or travel agent. If you are traveling internationally, your airline may require additional travel documents. To use the security checkpoint Express Lane present a qualifying mileage program card, boarding pass with Even More Space and Even More Speed logo, First Class or Business Class boarding pass, or proof of travel from Portland to Seattle. Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. There is no charge for wheelchair assistance, but gratuities are appreciated. Animals must be leashed. Effective July 1, 2015, Oregon Measure 91 legalizes recreational marijuana use for people ages 21 and older. The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. Portland Oregon TSA Contact Information Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. Related Links and Websites: Does the airport offer curbside check-in? 5/5 . 25 mins from Bend, OR. However, PDX has the latest equipment and deicing techniques for keeping the airport open during all types of adverse weather conditions. How do I retrieve it? You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . For more information, visit the TSA website. You must use your full name as it will appear on your airline reservations. The four largest carriers at Bradley International Airport are Southwest , Delta , JetBlue , and American with market shares of 29%, 19%, 15%, and 14% . The Portland Oregon TSA, located in Portland, OR, is a branch of the Transportation Security Administration (TSA), a federal agency charged with monitoring travel and screening passengers at major transportation areas including airports. Identification Learn about ID requirements. For inquiries about items you may have left on your plane, please contact your . Portland International Airport (PDX) Address: 8337 NE Alderwood Portland, OR 97220: Hours of Operation: 9:00AM - 2:45PM, Monday - Wednesday, Friday. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. 450. To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. www.tsa.com. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. However, you are encouraged to only carry on medication that is required for your trip. Who do I talk to regarding planes flying over my house? A member of the Jetport staff will respond to your inquiry and, if the item is found, let you know where to claim it. TSA Cares assistance is only available for help through the screening checkpoint. It is advised that you put film in your carry-on baggage, as the checked baggage screening equipment will damage undeveloped film. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. Find out if you have the right ID at the TSA website. Contact Information First Name: Last Name: Email: Follow the signs near carousel 2 in baggage claim. Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. It is a food desert. Toll free airline phone numbers Phone number (877 . We don't track, store, or sell your information. Other types of acceptable ID to access the security checkpoints are outlined on the TSA's website. Gel shoe inserts are not permitted, but shoes constructed with gel heels are allowed and must be removed and screened. Pet Relief Areas To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. Directions. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). Sharp Objects Many sharp objects and other items that may be used as weapons are not allowed in your carry-on luggage or past the security checkpoints. Lost and Found can be reached at 503.460.4272, they are open M-F 9 AM to 5 PM. Airline Information Portland Int'l Airport (PDX) Salt . Contact Us. Please contact your airline prior to arriving at the airport when traveling with your bike to determine fees, availability of packing boxes and other requirements. Portland International Airport (PDX) is open 24 hours, 7 days per week. We are always interested in what you have to say. The work or tasks must be directly related to the individuals disability. However, after you have gone through security, you may purchase food to take on the airplane. The airport's lobby is open 24 hours a day, 7 days a week. I have to carry medication with me; will it be a problem taking it on the plane? Travelers mill about the main terminal after passing through the security checkpoint at Salt Lake City International Airport in Salt Lake City on Feb. 20. Contact Contact Customer Service How can we help you? The 'Mailsafe Express' at each security checkpoint of PDX forwards rejected items to the address you provide. Most international travel requires passengers, regardless of age, to have a valid passport. You may not leave your vehicle unattended. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. PreCheck enrollment is available at PDX for all departing ticketed travelers just past the North Security Checkpoint by Gate E2 . Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. You will not need to remove suit jackets or blazers unless requested by the screener. procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at You know that there's something special about your airport's TSA employees when, after you check-in on Yelp, people from other parts of the country start Tweeting at you that "Portland, Maine has the nicest TSA in the world." Request assistance with security screening. However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities. Only active loading or unloading in these areas is allowed. If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. 4201. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. Rental car location was on-site for Budget, Avis, Enterprise, Hertz, and National. Visit the Transportation Security Administration (TSA) website, www.tsa.gov, or call them at 800-255-1111. Checked Luggage Contact your airline for the number of bags allowed as well as weight and size restrictions. Portland International Airport (PDX) is open 24 hours, 7 days per week. How do I check the status of flight arrivals and departures? Be sure to put your name, address and phone number on all your luggage and carry-on items. Check with your airline for documentation requirements. This is true even if an animal carrier is not required by the airline. If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. Third party advertisements support hosting, listing verification, updates, and site maintenance. We know some travelers need a little assistance getting on their way. For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap. The Economy Lot is the least expensive parking option at PDX. Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). *Security Checkpoint hours are subject to change. A passport and other documentation may be required for your children if they are traveling internationally. Can I confirm that a family member or friend is on a flight? Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. There is ease to get in and out and the rental cars are right onsite. In order for the Noise Management Department to assist you, we ask that you provide your street address and zip code as well as your name. Government branch: Executive Department Sub-Office/Agency/Bureau. If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. If you are bringing gifts through the airport, we recommend that you leave them unwrapped.