lucy in the sky customer service number lucy in the sky customer service number

You'll soon realize why they don't allow real customer reviews on their site Hi Emily, You can also visit this article for more information on getting support! Lucy In The Sky Midi Dress - Black - Alice. Once a order has been shipped this cannot be canceled. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . -Kate. Super fast and helpful; won't hesitate to order from the site/company again! We're sorry to hear about your issues with our return policy. Not Available. The dresses didn't look anything like the photos. All orders ship out of Los Angeles, we design all of our styles in-house. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. I'm convinced company is run out of a basement and lack computer skill to process anything. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order Thanks for your feedback. Contact BT. . By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Lucy in the sky did not inform me back in November, that the dress was not in stock. Please email us at resolution@lucyinthesky.email so we can look into your refund. They weren't prepared for homecoming season and got behind. KYLA can provide quick and real-time responses to your SKY service concerns. They weren't rude per se, but they were deeply unhelpful. Products used:I ordered a dress that NEVER was shipped. Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. My daughter has an event Nov. 19. Depending at which stage your order is at, we may be able to adjust it accordingly. Hi Mike, Thanks for your feedback. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. This company responds to reviews on average within 5 days. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! I would never recommend purchasing from this company unless you don't care if you ever get the item. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. Then, the item never ships. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. I have emailed twice and now we are scrambling for a dress for homecoming the week of. In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. -Kate. Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Business days do not include weekends or public holdiays. Please reach out to us for the advanced credit prior to making a new order! They are absolutely, THE VERY BEST!!!! If i order now when i will receive it? O2 do tend to change them occasionally if they become oversubscribed. They're all photographed wearing size Small. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Images copyright 2023 Lucy in the sky inc. All rights reserved. there is a dress i like but it is all out of stock. Phone Email. Not only was she patient but she was quick and so attentive. Our sizes may run a bit smaller, depending on the fabrication and the stretchiness of the material. If you want to make a complaint to the Sky customer service team, they can be reached on . Check out what 6,964 people have written so far, and share your own experience. -Kate. Have e-mailed twice in the last week with no response! Yet Lucy in the Sky refuses to give a refund. Sky Support Email. Lucy never replied to me or PayPal. She answered all the questions we had quickly and gave good advice. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. We do not save your payment method details on our website. Products used:None package arrived too late. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. Please email us at resolution@lucyinthesky.email so we can assist you further. We may from time to time include third party links on our Website. "lucy in the sky. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. -Kate. As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. Please email us at resolution@lucyinthesky.email for further assistance. We may also share information with companies assisting in fraud protection or investigation. I will absolutely be reordering a new size and be a returning customer! . I had a few concerns about my order and my online team member Danielle M. was very helpful. This has been quite frustrating. Hi Sonam, Thanks for your feedback. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. We want to make sure this gets refunded immediately. The dress did not fit correctly and they will only give you credit no refund. I am doubtful now the dress will come in time (or ever) for my event. Use a US Mastercard or Visa credit or debit card to make a purchase, Lucy in the Sky, Inc. operates this Website. We're sorry to hear about the order being delayed. We ordered a dress on 9/6. Yes! See Profile. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! Thanks for your feedback. - Kate. This is the one Sky contact number constantly referred to as being dedicated to customer service. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). If you're reaching out to us regarding an order, please have your Order ID in your message. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. You can email us at resolution@lucyinthesky.email! Email: shop@lucyinthesky.email - replies within 24 business hours. DO NOT BUY FROM THEM. All our models are approximately 175cm tall. This will be automatically applied to your account attached to the email address used for the order. From time to time, we may restrict access to some parts or all of this Website. We have a range of ways to get in touch for new and existing customers. Tip for consumers:Absolutely no refunds unless it arrived damaged. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. Not to mention that the slip underneath hardly covers anything. In the case of any change-of-mind or sizing issues, we offer store credit. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. Thanks for your feedback. My item did not arrive in the alotted time it was supposed to with NO communication from the company. Shop now at www.lucyinthesky.com. We have no idea when the dress will arrive or if it will arrive on time. Merry was very friendly, professional and helpful. Hi! I'm so frustrated because they don't have a phone number. Contacts: Adam Russell Adam.Russell@FHFA.gov Number of comments: 0 Our cut-off for same-day express shipping is 1pm Pacific Time. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. If you are in between sizes, we would generally suggest to order a size up. We'd love to find a resolution due to this issue. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago Tip for consumers:Returns usually only give store credit. They have horrible customer service and cannot call because it's a bogus phone number. Check out what 6,872 people have written so far, and share your own experience. Hi Kaylyn! Please emails us at resolution@lucyinthesky.email so that we can better assist you. Article created 4 years ago. Shop faster with the App My Account Account Wish list Order Status Help Center shipping returns sizing Order from a different boutique. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. We encourage you to review those policies when you visit those sites. For my troubles, I've been offered a $25 store credit. Please use the following size guide to help determine your size of clothing. Don't take the risk and give them your money. They charge so much and the quality is so bad. Two out of four of the dresses arrived by January. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? -Kate. Facebook is showing information to help you better understand the purpose of a Page. It is the size of a T-shirt. The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Lucy In The Sky Login. I had talked to 2 other reps there and they did not help AT ALL! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . Besides that, the customer review rating on Better Business Bureau is 2.8-stars. Store credit took weeks. They just keep everyone's money, don't send anything. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Please email us at resolution@lucyinthesky.email so that we can better assist you! 03337591728. I am beyond disappointed in this company and its respect for its customers. -Kate, Lucy in the Sky is an absolutely horrible company. -Kate. I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. Daughter bought a dress for homecoming from this site. i ordered 2 dresses october 2 and need them for october 11. thanks! -Kate. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). Technical support. Hi Veena, Thanks for your feedback. Completely different material than pictured. I used the chat feature again in January to try to figure out where my two other dresses were. 2. | Read 5,941-5,960 Reviews out of 6,586 my party is april 10. . You can choose to accept or decline cookies. Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. -Kate. Sharing is caring! Hi Bethany, It makes total sense why they only give you store credit, or else they'd be out of business! I messed up my address and they were quick to help and fix my mistake. Please read the email in full, there may be pertinent details which may have been missed. I reached our to the company and got a fast response from them. Free FedEx Shipping, over US$75. We will not be liable if for any reason this Website is unavailable at any time or for any period. 1860 500 6633 is Tata Sky WhatsApp customer care number. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. If you placed an order without an account, you can use the same email to create an account to access your return label. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 -Kate. You can activate your new camera, view your photos, manage and monitor. These numbers are generally staffed between the hours of 7 am to 11 pm every day. Please note that business days do not include weekends or public holidays. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Terrible return policy. Critic England, United Kingdom. We're so glad we were able to help with the return. You're better off getting your dresses from Shein cheaper, higher quality and at least give refunds. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. Intellectual Property, Software and Content. I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. We're so sorry to hear that you have not received your refund yet. 0333 7591 018. I will definitely order from this website again. I wear a size 12, and the size 12 they shipped me barely fit over one leg. Over 90% of Sky customers seeking help quickly get it through the available online channels. Lucy Harley-McKeown; Jessica Clark; . -Kate. We therefore have no responsibility or liability for the content and activities of these linked sites. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? ADD ONS. We'd love to assist you further if you need help with returns. Poor Customer Service! Hi Denver, Tip for consumers:Do not buy from this company. Either you embrace "diaper astronaut love triangle" or you don't . Funding Rounds Number of Funding Rounds 9 Total Funding Amount $144M. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The company helped issue credit for this matter to purchase a new item as soon as possible. Not worth the hassle and loss of money. Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. tablet. This may prevent you from taking full advantage of the website. lucy in the sky. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. He understood my issue, addresses it and rectified it. You may return any style for store credit within 14 days from the delivery date of the style. Please let us know if we can help any further. Customer service is awful. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Belle R and the team at Lucy in the Sky were great to work with. You will receive your tracking number once your style/s have been shipped. Well look into the stated issue and will work out a way to resolve the situation asap! I DO NOT RECOMMEND THIS COMPANY! Please let us know if we can help any further. Please email us at resolution@lucyinthesky.email. Hi Elena, Thanks for your feedback. I did the Level 2 Customer Service Practitioner course. My learning training provider was City and Guilds. Her mom (Gene's mother's sister) has moved to France. We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. Saved jobs I placed an order and was waiting for more than a month. I ordered my dress september 13 it's now october 1. is it supposed to take this long? Hi Hailey, Thanks for your feedback. Products used:None, sizing too inaccurate. Thanks for your feedback. All orders are subject to availability and confirmation of the order price. The package was never opened -- and sent back immediately. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. Thanks for your feedback. https://www.lucyinthesky.com/shop/index.php?route=account/login. - Kate. This Privacy Policy Statement only covers our Website and does not cover any other website. what is the average shipping time? My dress was supposed to be here on Mar2-Mar8 and was told it would be mar 24! Companies can ask for reviews via automatic invitations. Our regular return policy applies to all orders made through AfterPay. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. Do not purchase from Lucy in the Sky. Only store credit even though clothing size is not standard. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. We're so sorry to hear about the order. If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. Worst experience. These used to work but not sure if they are still valid numbers. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. Verification can help ensure real people write reviews about real companies. BEWARE. Message KYLA via the following: Please use the following size guide to help determine your size of clothing. I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. The company is best-known for its dresses, but they also offer swimwear, rompers and jumpsuits, two piece sets, skirts, shorts, tops, bodysuits, and pants. Lucy in the Sky, Inc. operates this Website. However, this is out of over three hundred reviews. If you need help with returning we do have our returns in our FAQ. Please note we cannot ship express orders to University/PO Boxes. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Shein has better quality than this garbage! Company is a scam that sucks money and slow on delivery even though all items stated are in stock. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. where you can enter your landline number to check the service. Save. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. 2023 Trustpilot, Inc. All rights reserved. We're so glad that our customer service team was able to assist you. -Kate. After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. It goes against our guidelines to offer incentives for reviews. Hi Teagan, Thanks for your feedback. HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? We're sorry to hear that you had issues with your orders. It said delivery between 9/30 and 10/12. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. We use dedicated people and clever technology to safeguard our platform. I feel tricked and pissed off. But Sarah S got my exchange going and it will make it in time! They said I would be receiving updates and a tracking number. If you need your dress for a specific date you might want to find a different one. -Kate. This cost is not covered by us and is charged directly by your local government. Phone Email. Our privacy policy, which sets out how we will use your information. -Kate. Great customer service. We cover the cost of all domestic return shipping for all styles. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. This site promises to ship an item by a certain date. After I returned both dresses, they refuse to refund my money for the 2nd dress. - Kate, Hi Gosset! -Kate. Shipping is free over US$75 and US$6.90 for orders under US$75. After using the chat, they told me that they wanted to cancel the order because the dress I had ordered had been out of stock and wouldnt be back in stock for another four weeks. The 24/7 chat is turned off and nobody bothered to respond to my email. If I do not get a refund, I will be disputing the charge on my credit card! Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. My advice to anyone. Why would I need store credit when I already purchased the 3rd dress. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. We do try and post a disclaimer that this does happen with sequin styles. Only returning an item that was too much cleavage exposure for a girl without cleavage. I HIGHLY recommend NOT ordering from this place. We have Live Chat and Email available for any questions or concerns. You would have received multiple shipping notifications if this is the case. Your card will be debited immediately upon authorization being received. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. i am from spain. Lucy In The Sky. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? Hi Kim, Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Ordered 4 dresses in August 2022 for several events (totaling over $300). Sorry to hear that you had trouble reaching out to us. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. CABLE TV. DO YOU SHIP INTERNATIONALLY? Sky Phone Number 2. Supervisor. Do the dresses come within two weeks and is it worth the money? Ordered my daughter a winter formal dress. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). I reached out 5 days ago to see where it was. Contact Us. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. Hi Grace, Thanks for your feedback. Search Full List of Executives. They have yet to respond and emails were sent over a week ago. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. I ordered my daughter's homecoming dress on 9/20. We want to make sure this is refunded immediately. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. The dress is also incredibly thin and doesn't have much structure. Lost or stolen. Us either! If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. I ordered 4 items and once I received 2 of them and saw how bad the quality was. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. We reserve the right to withdraw linking permission without notice. It is an eligible payment method for all U.S orders over $35. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Chat is only option and that takes hours to even get a chat representative. -Kate. , over 6 weeks. Excellent Customer Service, Quality Name Brands. Now my daughter has no dress for homecoming and we are scrambling. In November 2022, I ordered for dresses from Lucy in the Sky. Thanks for your feedback. Lucy in the sky is our GO TO for all things special occasion. If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Please email us at resolution@lucyinthesky.email. They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. Don't waste your time or money, just go somewhere else! Los Angeles, California Not Available. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Hi Melissa, Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Hi there. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. I loved 1/2 dresses I bought. We're sorry to hear about your disappointment with our return policy. There is no phone number and the chat has been disabled. Registered: 04-01-2009. on 10-08-2013 09:47. Background and inspiration Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases.