Rawcliffe was kind of double promoted, McCall said, and the ITV boss worried about how the move might be seen externally. She forced us to up our game on customer service. I think its all about the individual. Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. Thats what drives me and keeps me motivated. When I look back on some of the things I was talking about 20 years ago. Ive always been asked how I do what I do, she said. "[1], After rising to become CEO of Guardian Newspapers Ltd (now Guardian News & Media Ltd) in August 2006,[7] she became CEO of the Guardian Media Group. You have to be clear headed and have a clear vision but its the people in an organisation that will make the vision a reality. It can be hard coming back to work. I will also get other people involved in the process for the cultural fit. I do all my phone calls, do all my emails before I even walk in the door of the office. Carolyn McCall was a non-executive board member of the Department for Business, Energy and Industrial Strategy (BEIS) from 2017 to 2020. She is also ferociously well-organised. In 2008, she was named Veuve Clicquot Business Woman of the Year and appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. Her promotion made ITV the first FTSE 100 (^FTSE) company with a dedicated diversity director on its board. So if you want to see every episode of Vera or Endeavour or Fleabag, it will all be on Britbox, so its a one stop shop for depth and breadth of British originated content. Youve got children? Ive always found it baffling. This button displays the currently selected search type. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? If youre told to do one thing you do it. I dont experience sexism and if I did, I wouldnt tolerate it for a minute, she said. You cannot sit in an office and think that you can control what's going on because you just can't. Ive got three kids and they roll their eyes when I say it to them as I say it so often. ITV chief Carolyn McCall has expressed her disappointment at losing out on broadcasting Emma Raducanu's historic U.S. Open triumph, revealing her company was outbid by rival Channel 4 for the . "We have a global studios business and so . This is Money is part of the Daily Mail, Mail on Sunday & Metro media group, I have always been very organised but now I am hyper-organised as a result of having a family. However, in terms of general leadership, then in my view you've got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. I have been talking about it for some time and remember having a conversation with Gordon Brown about this, but it just doesn't seem to permeate within Government. Thats really the last thing if you knew Kevin Lygo [director of TV at ITV], youd really understand that too neither of us want that. McCall took home a total pay packet of 1.1 million ($1.5M) last . Read more: The EMpower Top 100 Ethnic Minority Future Leaders 2021, I dont even know that that means, Im not being funny, I dont actually know what that means, McCall said when asked how it felt to be a leading diversity and inclusion advocate. You want to be able to just have the process and policy as a hygiene factor as it's actually about people. People have changed, structures, the world has changed. Close to one in five shows on ITV last year featured lead characters from Black, Asian or minority ethnic backgrounds. I think the awareness has increased but I think the how is still quite hard for a lot of people. The list put together by diversity and inclusion organisation INvolve celebrates non-ethnic minority executives who are championing their ethnic minority colleagues by pushing for greater representation and equality in the workplace. I like the model of embedding HR partners in divisions so that they really understand what the goals, objectives and strategy are and then help deliver those through working with the team. A policeman mock kneeled on Banjos back, echoing the murder of George Floyd. Do you think it would take government legislation to assist women to return after maternity? A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. Is commercial property a great value investing opportunity? She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. EasyJet boss Dame Carolyn McCall to take the helm at ITVon Easyjet boss hotly tipped to be new ITV chief executive and BIG SHOT OF THE WEEK: She piloted EasyJet into the FTSE, and EasyJet shares tumble as it is hit by 236m loss due to weak What you need to know each week: Listen to the This is Money podcast, 'The Beast' British-built Rolls-Royce appears on Top Gear in 1998, How to find out how many stars Uber drivers have rated you, TikToker reveals Asda to leave your vehicle smelling 'lovely', Skoda gives drivers tips on how to travel with dogs, Dacia's new Jogger estate transforms interior space into a bedroom, See Prince Philip's Land Rover that sold for record amount. They ranged from claims it wasnt appropriate for family viewing to arguing broadcaster ITV was unfairly promoting a political organisation. The two transformed The Guardian from an advertising desert to a magnet for classifieds through special sections for media, education and the like. I think as a woman, you have a different experience but you have an experience of being treated rather oddly I think, especially as you get more senior. During her tenure the Manchester Evening News and regionally based business were sold to Trinity Mirror, and a 49.9% stake in Trader Media Group was sold to Apax Partners, in a deal that valued the business at 1.35bn. Her Scottish father, Arthur McCall, ran the Far East division of a US textile multinational and her Irish-born mother, Colleen McCall, worked for the British High Commission in India. The surreal deal: With bright colours and bold, witty shapes, surrealist designs are back in our homes, I want to grow my small manufacturing business but I have very few staff are recruiters worth it? You have to be clear headed and have a clear vision but its the people in an organisation that will make the vision a reality. If I go back to the Guardian days, I think about launching the Guardian web sites in 1996, which came on the back of launching Wired magazine in the U.K; that was massive. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. When Carolyn McCall announced that she was moving from the Guardian Media Group to become chief executive of EasyJet, rival Ryanair's Michael O'Leary dismissed her as a media . I realised that wed cracked the operational issues when I got an email at Easter. Advantage of being late mover may mean ITV avoids lessons gleaned from fall of big US. They actually then give true insights and might say I'm actually quite quiet but could also say I'm very reliable; so, you get the light and the shade not just the stuff that you expect people to say about strengths and weaknesses which can be asked in many different ways. [20], McCall serves as a non-executive board member in the Department for Business, Energy and Industrial Strategy. Her package which could be worth up to 5 million includes 900,000 basic pay and a performance-linked share incentive scheme of up to 265 per cent of salary, plus a bonus of up to 180 per cent of salary. can be about process and not about people. Carolyn McCall hopes investors will adjust their set as the broadcaster kicks off a new streaming service 'We've caught up,' says ITV's boss. We had to do lots of things from scratch because it wasn't even really on the radar there in 2010. The interviewing tells you only so much, no matter how thorough you are. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. Thats not an excuse anymore.. Everyone is now aware of it, so what has really shifted is the awareness around diversity whether thats around disability, BAME, LGBT or whether thats around gender. We have to plan carefully for people coming back to work and for encouraging people back to work and then allowing them flexibility to start bedding in again. On graduation she began training as a teacher, completing a year at Holland Park School. Great read, inspiring leader. You need to take moments for family, exercise, sport, film, travel. I had hardly any experience, so they were cutting costs and I thought that was wrong and if thats what teaching was going to be about, then I didnt want to pursue it. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. Of course its not the same, but there are some similarities because its about equality. They absolutely hated what had been happening. Then easyJet, the day I felt we really turned a corner. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. I think it is probably the single most difficult and actually one of the most critical things that anyone in business or work has to do; but especially when youre a CEO and youre putting together a top team. Linda had the pleasure of working with Dame Carolyn McCall during her 14 years with Guardian Media Group. I then did my masters degree in politics and worked at Costain whilst I was completing my studies. If you say to people: 'look, there is an issue here', many people dont see the issue. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. At EasyJet, I set up a women's network and encouraged a LGBT network. Friday, 5th January 2018. Thats all our daytime programming from 6:00 in the morning, all the way through to when the quiz shows finish early evening. GMG Radio: a number of regional radio stations across the UK Jobs presenter's column for The Sun newspaper "quite well". The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it - I feel that is a really appropriate quote. One thing I know for sure is that if you dont bring people with you and theyre not aligned about strategy then actually they just go off and do their own thing. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. Dance troupe Diversity took to the stage during the semi-finals of Britains Got Talent last year for a special performance narrating one of the most difficult years in decades. She said, yes its a good thing. I am really clear about this, because I think a lot of H.R. I had regularly read the Guardian, so I couldnt believe that he was the editor and I was a 24-year-old planner. I think I flourished in a meritocracy. Do you think workplace diversity has now become embedded or is there still a lot more work to do? I do think flexibility has to be both ways. She said, yes its a good thing. I don't think Government can legislate for how women feel about returning to work. If I know people who they've worked with, I will sometimes ask what would X say about you. We use that internally as a bit of a mantra. Regulator cleared Mr Morgan . It was a big moment selling 50 percent of it and having a 800 million in the bank. I'd rather be accessible and make time for people because I think you get much more out of that. Over the years, she has served as a non-executive director at a number of businesses including Lloyds TSB, New Look, Tesco, Burberry Group and the Department for Business, Energy and Industrial Strategy. I've learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. May 16, 2022 After a "relentless" eight years as the chief executive of budget airline EasyJet, Carolyn McCall got a call about potentially leading Britain's largest commercial public. "[18], McCall earned a 3.7 million salary at ITV in 2018. In her later days at the firm, she came under fire for her own generous pay whilst staffers were forced to don hair shirts. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. Do you think workplace diversity has now become embedded or is there still a lot more work to do? She received her damehood last year for services to the aviation industry and a Legion dhonneur from the French. Engagement at every stage is crucial. Examples include Andi Peters standing in for morning host Lorraine Kelly, Allison Hammond hosting This Morning, and Ian Wright hosting Moneyball. You cant make people return to work but what you can do is put in place enablers. I dont want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. It was a complex business to get right, so I feel very proud of my easyJet years and my team there. Yours sincerely Captain XX. ITV boss Carolyn McCall faces backlash for forcing out Piers Morgan for criticism of Meghan Markle after 'mother to mother' letter from Duchess as Ofcom clears him. EasyJet and the industry are better as a result of her tenure." A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. I always prepare as much as I can, because that makes me confident. There are some things that have to be command and control. She was offered a job on Kevin Kelly's Business magazine. It works brilliantly, but it does so because they both know ITV really well, they both know each other really well and they also work brilliantly together. Off screen, I believe we do well in certain areas and we are working hard on other areas. McCall has topped the ranking, which was put together in partnership with Yahoo Finance UK. I think the awareness has increased but I think the how is still quite hard for a lot of people. [17], She is a creator of BritBox, a subscription video service venture in partnership with the BBC which launched of late 2019 in the UK. What will Liz Truss mean for the stock market and investors? Carolyn McCall (credit: Rex Features) Steve Clarke profiles ITV's new CEO, Carolyn McCall, and examines some of the challenges facing her. Hi Steve, it's a pleasure, really glad you enjoyed the article. We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. Was there a Who or a What that inspired you to develop a career in business? I don't want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. I think the Government can do something about that. The performance touched on COVID-19 but largely focused on the Black Lives Matter movement. If you click on them we may earn a small commission. The council features representatives from ITVs employee resource groups for Black, Asian, and minority ethnic employees, disabled employees, and women, among others. They actually then give true insights and might say Im actually quite quiet but could also say Im very reliable; so, you get the light and the shade not just the stuff that you expect people to say about strengths and weaknesses which can be asked in many different ways. [1][4] She was educated in India and Singapore until her teens, then at a Roman Catholic girls' boarding school in Derbyshire. It's about developing people, spotting the gaps, spotting the problems, exiting people when that's necessary but in a really humane way. Actually, that was our role as a broadcaster, to back our talent," McCall said. Im telling you that because I think it needs, not just the principle and the awareness, it also needs the structure, process and the action to actually drive it forward, otherwise it wont shift. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: - strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. I know this is probably not a very popular thing to say and I know its not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. .st1{fill:none;} She has also been a member of the Royal Academy Corporate Board for the last four years, and in September 2014 she joined the Burberry Board as non-executive director. She believes, however, that most working women still earn less than men. Although we possess proven experience in global corporations, we are proud to be a small to medium sized enterprise. I knew I wanted to be independent and I knew I wanted to work. All I would say is I think that I have only ever done it one way and you know me well from my past. Thanks for sharing :) Looking forward to your series based on this one. Ive always been asked how I do what I do, she said. Do you have a favourite interview question? Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. My team were just extraordinary, they were a brilliant top team. Its about speaking in order to learn and understand, rather than speaking without thinking, she said. It was a complex business to get right, so I feel very proud of my easyJet years and my team there. At ITV, we are quite advanced because we have had to be from an on screen perspective. [9] McCall became one of five female CEOs of a FTSE 100 Index company. It's a huge job and they are job sharing. She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. I don't think I've really changed that much in terms of how I approach leadership and management. Ofcom, Britains broadcasting regulator, received 24,500 complaints from viewers. Work was already underway to address these issues when the Black Lives Matter movement swept the world. We got all the pilots on board and all the male pilots were actually amazing about it, really supportive. I think the What. In my head, I really struggled with it, McCall said. We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. This is the best of British content from the past so very rich content in multi services box sets. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. They have legislated for us all to reveal our gender pay gap; which is a wholly good thing as it focuses everybody's mind, but I think without legislation on tax you still have issues. She studied history and politics at the University of Kent and began training as a teacher, but a life at the chalk-face had limited appeal. In response, the company launched a diversity and inclusion acceleration plan last July. If you dont have someone with that experience sitting around your management board, you dont really understand whether you are changing fast enough or whether you are doing the right things to make change, McCall said. ITV stood firm in the face of the criticism and issued a statement in solidarity with Diversity and the Black Lives Matter movement. Before this, no one was championing female pilots, they were just saying the lack of them was woeful. By Ruth Sunderland, Associate City Editor For The Daily Mail, Published: 20:52 GMT, 17 July 2017 | Updated: 09:53 GMT, 18 July 2017, Dame Carolyn McCall was yesterday named as the new chief executive of ITV. Thanks very much Perrin. Adjusted profit before tax for the year fell 13 percent to 672 million . In an airline, on the operational side, theres no debate around safety issues. I think intuition and instinct are real skills and are important. Whats your approach to interviewing and hiring? Theres not one moment at ITV yet because Ive just been here a year and a quarter, but I know that it is so important to Britain that ITV does well. This is due to the "virtuous circle" that more ITVX shows will create, explained McCall. into good job utv night office in Belfast women wanted in life. . Dame Carolyn McCall was yesterday named as the new chief executive of ITV She will arrive at the broadcaster, replacing Adam Crozier As a result she will leave EasyJet, where she has ruled the. Some viewers were horrified. I tend to try and see people formally and informally especially when I'm recruiting directors. Property body publishes guidelines for homeowners considering installing it, Government pushed to ease rule stopping 'pension recycling' for tax gain - as critics say it harms older people who return to work, MARKET REPORT: Airline stocks fly higher as German carrier Lufthansa returns to profit after torrid time during pandemic, As chip designer Arm chooses to float in US Ex-chancellor warns London stock market now 'less attractive', Leonardo DiCaprio and Kim Kardashian quizzed by FBI over links to fugitive financier. This was just nine months in and I thought okay theres still quite a lot to do but were on our way, because when the pilots tell you things are getting better than you really know they are. I think the difficulty is making it work in busy environments. I can use that as an example of when it works but if you dont have certain elements in place it can cause quite a lot of issues, so its got to be thought through, its worked through in detail to be effective. I dont think Ive really changed that much in terms of how I approach leadership and management. They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. There are some things that have to be command and control. McCall was a non-executive director of Lloyds Trustee Savings Bank (2008-2009), New Look (1999-2005, a position to which she was reappointed in 2010). can be about process and not about people. I am really clear about this, because I think a lot of H.R. Only because I was thinking: people are going to think this is tokenism. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. By Rebecca Marston. Policemen in riot gear circled the dancers as they moved through mock teargas and, mid-way through the four-minute performance, Diversity knelt with their fists in the air the symbol of protest that has become synonymous with Black Lives Matter. There were accusations of hypocrisy when Guardian Media Group used an offshore structure to buy businesses from Emap, in partnership with a private equity firm. I can use that as an example of when it works but if you don't have certain elements in place it can cause quite a lot of issues, so it's got to be thought through, it's worked through in detail to be effective. She would like to be seen as just a boss, not a female boss. There is therefore that important thing of chemistry, instinct and intuition that comes into play. For many people working in TV, the only opportunity they have had to observe Carolyn McCall has been at The Guardian's annual post-MacTaggart lecture dinners, held at the . "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. I dont think I knew but I was brought up abroad and there was a program on TV called Police Woman with Angie Dickinson and I remember thinking I want to do something like that, because she was really strong and dynamic. University of Central . You dont want them to be clones in any way, you want difference you want diversity, but you also want to spend time with those people. The Royal Society of Television praised ITV for hosting the first ever all Black panel on Loose Women when it was named Best Daytime Programme 2021 earlier this year. I remember being at my newcomers lunch at The Guardian and Peter Preston who was the then editor had a long conversation with me about why we didnt have a Sunday newspaper at the time, that was 1986 and it was a really good conversation. When I get asked to do speeches and especially when I have been asked to do speeches to women who are rising in their careers and they want top tips, then I look at something I did for WACL (Women in Advertising & Communications, London) 20 something years ago and what I said there was use every piece of technology you can, to find the balance in your life so that all the juggling becomes easier. In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. Its quite bold, going into a market which Netflix has already been in for eight years but it's not Netflix. What is really good is they do speak really openly about things.. When expanded it provides a list of search options that will switch the search inputs to match the current selection. As shares tumble and costs soar Will the fast food giants ever deliver for investors? You can have an amazing individual who ticks every single box, but if they can't get the team onside and the rest of the team don't really want to turn to them for advice or want their opinion then it becomes very difficult to have a really high performing team. What's your approach to interviewing and hiring? Her appointment as boss of EasyJet in 2010 was greeted with incredulity by some, ostensibly because of her lack of aviation experience. I didn't really have aspirations, but I was brought up in a family where my mum worked, and my dad worked, so I think it was just about wanting to work. If you dont get it right, then these areas can cause the biggest headaches and have an incredibly negative impact on the bottom line - our clients value our recommendations we listen well and act as a supportive partner. Everything! At a dinner she attended shortly after she was hired, a male speaker made a quip about doors-to-manual, Carolyn from the stage. Subjects covered in this article include:- #leadership #diversity #HR #businessturnaround #talentacquisition #flexibleworking #itv #tv #recruitment #careers #seniorappointments, Walmsley Wilkinson Associates provides consultative recruitment support and solutions to organisations on a regional, national & international basis. How would X describe you. I had a long chat with my chairman and I said theyre going to accuse me of tokenism, theyll say were just reacting.
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