The COD amount cannot exceed $1,000 when a cashiers check or money order is requested. Invalid or missing other charges description. Missing the Cn22 Other Description in the CN22 form, The CN22 Content is not provided in the CN22 form, The Total number of items associated with the content is invalid, The description of the content provided in the CN22 form is invalid, Total Weight of the content provided in the CN22 form is invalid, Total value of the items associated with the content in the CN22 form is invalid, The currency code provided in the CN22 form is invalid. Missing or invalid alternate delivery address city. Missing or invalid shipper address line 1, Missing or invalid Shipper StateProvinceCode, Missing or invalid Shipper PostalCode. Account authentication is required to be completed to get negotiated rates. Valid length is 1 to 30 alphanumeric, Invalid producer state province code. Package Delivery Confirmation is not allowed with the shipment origin/destination. Valid length is 0 to 5 alphanumeric, Invalid sold to postal code. Copyright 1994 - 2023 United Parcel Service of America, Inc. All rights reserved. Notification phone number may not exceed length of 15. HazMat PackagingGroupType violates datatype only ASCII allowed. Invalid product description for product number {0}. When we see "Missing or invalid shipper name" when making a label via UPS, it means that we need to go to the Ship From Location in ShipStation and make sure that all fields have been filled in, including full name and company name. The maximum total size constraint (length + girth, where girth is 2 x width plus 2 x height) of a UPS Returns Flexible Access package is . The negotiated rates do show and everything looks fine until I select the option to print the label, I get the message that says: "Missing or invalid shipper name". Mismatch package dimensions with package type, Mismatch package dimensions, package type and package weight, All Package Dimensions are required and each must be greater than 0, Package weight value cannot exceed a length of 6, Package PackageWeight, Package DimensionalWeight, Package OversizePackage and Package Dimensions do not apply to UPS Envelopes, Package declared value cannot be greater than {Monetary Amount} {Currency Code}. The Access Point COD amount cannot exceed %COD.APAmountMax% %COD.APCurrencyDest%. Should indicate one time POA or blanket POA. Please contact customer service center for capacity authorization. What To Do About A Damaged, Stolen, or Lost Package - ShipStation The payment method specified for Transportation charges is invalid for return service. The Authorized Return Service is unavailable with the selected accessorial. Valid length is 1 to 5 alphanumeric, Invalid or missing mode of transport. The Name and Company fields must not exceed 35 characters for labels created with UPS. Invalid InternationalForms/Product/ExportType. You would think Etsy would verify the address when they enter their address, plenty of online retailers do this, but Etsy isn't exactly known for making things easier for it's sellers. Invalid EEIShipmentReferenceNumber in EEIFilingOption. The maximum per pallet weight for the selected service from the selected origin is ({0}) kgs. Missing InternationalForms/PartiesToTransaction. With warnings - Indicates the request has been processed with potentially unanticipated results. Invalid Subject Code of {Notification type}, Invalid UndeliverableEMailAddress of {Notification type}, Invalid FromEMailAddress of {Notification type}, Missing or invalid subject text of {Notification type}. Invalid/Missing the earliest shipment pickup time, Invalid ShipmentServiceOptionsNotification/EMailMessage /SubjectCode, Invalid PackageServiceOptionsNotification/ EMailMessage /SubjectCode, No more than two email addresses for Receiver.Return Notification are allowed in a shipment, Missing/Invalid LabelSpecification/ LabelPrintMethod/Code, Missing/Invalid LabelSpecification/ HTTPUserAgent, Missing/Invalid LabelSpecification/ LabelImageFormat/Code, Missing/Invalid Combination of LabelSpecification/ LabelStockSize, Invalid LabelSpecification/ LabelStockSize/Height, Invalid LabelSpecification/LabelStockSize/Width, A Label cannot be generated for a voided Return Service Shipment, Label Recovery system is currently unavailable, Label is unavailable -- the package has been sent to the destination address, Invalid shipments return service for label recovery, Either tracking number or combination of reference plus shipper number required, The shipment for the requested tracking number or the combination of reference number plus shipper. Invalid PreDepartureITNNumber or EEIShipmentReferenceNumber in EEIFilingOption. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. The Ship From Country is invalid for the credit card. HazMat ProperShippingName violates datatype only ASCII allowed. %accs.description% is not allowed with "Documents Only" shipments. The following tables lists the errors that UPS may return in response to a request. Across the channel, rates start at 12.19, or across the pond to the US at 26.99. UPS does not offer Biological Substances, Category B service to the selected Destination country/postal code. Your UPS Account number is not authorized for Dangerous Goods shipments with ADR RegulationSet. HazMat UOM value exceeds maximum length of 10 characters. DryIce item cannot exist on the same package as another HazMat. Missing or invalid alternate delivery address line information. 5. Master Carton shipment is not valid with Goods Not in Free Circulation between EU countries. Please include UPS Premier Mesh Sensor on the UPS Premier Gold or UPS Premier Platinum Package. Invalid or missing producer attention name. Valid length is 6 to 15 alphanumeric, Invalid or missing product origin country code for product number {0}, Invalid or missing net cost code for product number {0}. Purolator - ShipStation Help CA Confirmation Type for Mail Innovations USPS Delivery Confirmation is invalid. The Delivery Confirmation option cannot be combined with the UPS Import Control option. I successfully resolved the issue for my account, by adding my company name to the "optional" company name field. Package Reference Number is not supported for Mail Innovation shipments. Package Level COD is not valid for the shipment origin and/or destination. Exceeds maximum number of allowed packages. Valid values are MT, G, KG, KG G, L, G, ML, TI.[][]. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. This guide contains some of the more common errors. Notification Media Type is missing or invalid. Check that all your ShipStation settings are correct - e.g. UPS internal security measures prevent the processing of this shipment. Missing or Invalid Simple Rate Package Code. The Net Quantity Weight exceeds the 25KG limit for the given specified ClassDivisionNumber, SubRiskClass and PackingGroupType combination. Refresh your Ordoro account. The CN22 form cannot be combined with any other form. Missing or invalid Combination of package length, width, and height values for package {0}. See this help article for details. Commercial Inside Release applied as per account preference to Package 0}. Requested TransportationMode indicates this item is forbidden, based on chemical table validation. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% in (length) by %maxwidth% in (width) by %maxheight% in (height) for the selected origin. UPS account number that was provided as the payment method is missing or invalid. Weight of (actual weight) exceeds maximum for rating the requested container. Kaydolmak ve ilere teklif vermek cretsizdir. 3. No form data found for given formsGroupID. The Authorized Return Service is unavailable with the selected billing option. Missing label specification label stock size. Invalid EmergencyPhone. Invalid Num Of Pieces for package {package number}. For Declared Value shipments up to %maxEnhancedDeclVal% %currencyCode%, please select an applicable service. Thanks for getting back to me, though, I am sorry you're still seeing this error. The selected origin and destination pair does not accept paperless invoice. To do so: 1. Letter service is invalid for shipments with more than 1 package. Follow the troubleshooting steps outlined below when you cannot get rates or create labels for a connected carrier in ShipStation. Regulation Set is not valid for the destination country. Valid length is 1 to 35 alphanumeric, Invalid or missing ultimate consignee addressLine1. Number of DryIce items per Package is greater than 1. Jeff Kolyer January 19, 2022 01:36 Follow This error means that the recipient info is too many characters for the carrier and must be shortened. The APIO total net quantity exceeds the lowest permitted maximum net quantity. HazMat Quantity is absent or doesn't meet specification. Hello world! Label Stock Size not allowed for specified Label Image Type. Verify your postal code, or select %orig.AdjCountry% as your Pickup From country. Invalid alternate delivery address line 2. MovementReferenceNumber must be a length of 18 characters. Missing or Invalid Forms EEIFilingOption ExemptionLegend, Missing or Invalid Forms UPSFiled POA Code. Valid length is 1 to 35 alphanumeric, Invalid or missing producer address line 1. UPS Access Point shipping is not valid with Goods Not in Free Circulation between EU countries. No more than 3 address line information can be given for intermediate consignee address. Valid length is 3 alphanumeric. Also: "HardError: [120301] Missing or invalid ShipTo attention name." HardError: [120302] Invalid ShipFrom AddressLine1. TI is the only valid Quantity UOM for given Class 7 request. Lighter authentication (LAA) number required - Remarks must be entered or package rejected. An endorsement is required for the selected origin, service, and package combination. The UPS Import Control option is unavailable with the selected accessory. Valid length is 0 to 35 alphanumeric, Invalid or missing sold to city. Valid value is 01 or 05. International forms can not be requested for letters or documents. The selected packaging cannot be used with the selected accessory. Handling instructions are not valid together for package {0}. When we see "Missing or invalid shipper name" when making a label via UPS, it means that we need to go to the Ship From Location in ShipStation and make sure that all fields have been filled in, including full name and company name. Valid length is 0 to 10 numeric, Invalid or missing product schedule B unit of measurement code for product number {0}. Valid values are KGS or LBS. It is ideal for small, medium, and large businesses. 2. Your UPS Account number is not authorized for Dangerous Goods shipments with CAO TransportationMode. Even if the parcel was marked as delivered, carriers like UPS and FedEx require the sender of the parcel to file the complaint. Without warnings - Indicates the request has been processed as anticipated. The Saturday Delivery option is unavailable with the requested service. The UserId is currently locked out; please try again in 30 minutes. Valid length is 0 to 35 alphanumeric, Invalid or missing invoice date. The Packing Group specified: XXX is invalid based on chemical table validation for this U NID. Valid length is 0 to 9 alphanumeric, Invalid or missing ultimate consignee country code, Invalid or missing intermediate consignee company name. Package exceeds the maximum length constraint of {0} inches. Trying to connect eBay & Shipstation pop up goes to 401 page. The requested package type is not allowed in a shipment from the origin to the destination. EEI form should be filed, Missing or Invalid Shipper or Ship From Tax ID Type. MovementReferenceNumber must contain alphanumeric characters only. Either Translate container or Locale element is allowed but not both. Delivery confirmation is unavailable with the selected service. Accessorial is not available with the selected access method. The Authorized Return Service option is not allowed for shipments. Your UPS Account number is not authorized for shipping Seeds. Canceled Stamps.com when I opened Shipstation now get error codes. 'Failed to generate labels through UPS service: UPS rejected request: Missing or invalid ship to attention name' This can either mean that; 1. Next Day Air Early Surcharge is unavailable with the selected service. Valid range is 0 to 35 alphanumeric. Valid length is 0 to 5 alphanumeric, Invalid producer postal code. The given state abbreviation is invalid for the given country. Third party or freight collect shippers postal code is missing or invalid. If you are shipping to a city within %dest.country%, enter the correct city. The maximum dimensions for a pallet are %maxlength% cm (length) by %maxwidth% cm (width) by %maxheight% cm (height) for the selected origin. Invalid other charges monetary value. The UPS Returns Flexible Access option is unavailable with the requested accessory. Credit Card is the only valid payment method for this type of account. Click the edit button of the order you wish to change 3. The payer's transportation country is not valid for carbon neutral shipments. ShipStation | LinkedIn I need help. Switzerland Domestic Container must weigh greater than 2 KG, Worldwide Express Plus from Europe to Switzerland must be UPS Envelope or document only. special characters etc. Shipper PhoneNumber must be at least 10 alphanumeric characters, Shipper phone extension must contain only numbers, Shipper phone extension is allowed only if the shipper is located in US, Puerto Rico or Canada. Valid format is yyyyMMdd, Invalid license exception code. Accessorial cannot be shipped with the selected service. Shipper Number is not qualified to receive negotiated rates. Missing schedule B information for product number {0}. [][], Packing Instruction does not match the (PAX, CAO, LTD QTY) packing instruction, basedvon chemical table validation. Filtern nach: Budget. Full Coverage Warranty. Theft is, unfortunately, a common reason packages go missing. Valid length is 0 to 35 alphanumeric, Invalid intermediate consignee address line 3. The maximum declared amount $50,000 is exceeded, The maximum declared amount for the selected service was exceeded. Valid length is 1 to 35 alphanumeric, Invalid ultimate consignee address line 2. PackageServiceOption HazMat TransportationMode has invalid value. Both the combinations can not be present together. The necessary service area validation data could not be retrieved with selected origin country code. Uncaught exception phpmailer phpmailer exception with message invalid Please use the destination country currency code. Missing InternationalForms/Product/EEIInformation/ExportInformation. Shipping Error Codes Error Codes 20004 - 20011 Error Codes 120001 - 125000 Error Codes 126000 - 126099 Error Codes 120711 - 127007 Error Codes 127054 - 127299 Error Codes 128001 - 150000 Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. When did you get the error - during checkout when it reached the shipping method selection page? Please select UPS Next Day Air service as an alternative. ago. Label Errors and Failed Labels | Troubleshoot ShippingEasy Content Team Updated July 14, 2022 Sometimes you may run across an error while purchasing labels. Only ASCII allowed. Invalid Pallet Description for package {package number}. A Blanket Period can not exceed 365 days. missing or invalid ship from company name shipstation Valid length is 1 to 25 alphanumeric, Invalid or missing product schedule B number for product number {0}. From Moderator Davis, May the force be with you! Valid length is 1 to 15 alphanumeric, Invalid or missing forward agent address line 1. Contact ShipStation support if the problem . June 30, 2022 . Valid format is yyyyMMdd, Invalid or missing blanket period end date. Valid value is 1 to 35 alphanumeric, Invalid sold to option. From Moderator Davis, May the force be with you! Please use an RFID Capable Printer with an RFID Embedded Label for UPS Premier Silver package Label. Address Validation Error on Shipper address. HazMatPackageInformation QValue must be decimal value with one significant digit. Valid length is 0 to 5 alphanumeric, Invalid intermediate consignee postal code. Invalid InternationalForms/RoutedTransactionIndicator. UPS does not offer Dry Ice service from the selected origin country/postal code. Missing or invalid shipment payment method, Missing or invalid credit card expiration date, creditcard number is not valid for the credit card type. The shipment for the requested tracking number or the combination of reference number plus shipper number could not be found. Package exceeds the maximum length constraint of {0} cm. Invalid combination of international forms. Please contact your Account Representative for resolution. 4. UPS Freight Less-than-Truckload (LTL) transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities (UPS). The payer of Transportation charges and the payer of Duty and Tax charges must not be the same for Split Duty VAT shipment. The Shipment Level Access Point COD option is unavailable with the selected service, UPS account type, and/or with the shipments origin/destination. Missing/Invalid LabelSpecification LabelStockSize Height. Thermal Receipts are not supported during first phase of Dual MI Returns Label Shipment. Valid length is 1 to 35 alphanumeric, Invalid producer address line 2. Both the PromoAliasCode and the PromoCode are required. You do not have permission to remove this product association. I do not understand the problem. In these cases, ask the customer to file a police report if they want to, but you will need to file the claim. Missing product weight unit of measurement information for product number {0}. The Pickup From postal code %orig.postal% is not a valid %orig.country% postal code. Fix end tag start tag mismatch error when opening docx files Jobs Invalid ReferenceNumber BarCodeIndicator. The specified service name, {0}, and version number, {1}, combination is invalid. Find the order through any of the possible ways (after Import Orders, Batches, Order History, etc) as it applies to the case 2. The selected international form is not valid for the shipment origin and product origin combination. The currency of the Access Point COD amount must be the same as the Destination country's currency: %COD.APCurrencyDest%.