Claim your listing for free to respond to reviews, update your profile and much more. We had a nice family room with plenty of space for the four of us and just a short walk to the beach, to the boathouse, to the restaurants, to the pool and also to the gym and the teens club - and I must say, we did go to all of these places daily for we did not want to miss on anything! Special thanks to Vinesh at the beach bar who helped my daughter when she was temporarily separated from us. Overall service quality is outstanding. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Thank you for your appreciation, excellent rating and high recommendation. It was a superior sea view room. The staff were mostly really good and very helpful, though sometimes requests were either ignored, forgotten or lost in translation. The beach is beautiful with good snorkeling and lovely white sand. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. We look forward welcoming you back very soon. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Own or manage this property? With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! beach is very nice. Some simply dont listen. Read more team. May Allah bless him. Again taking the stress out of a difficult situation. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. If the system detects something that potentially contradicts our. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Real stays. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Sincerely, Jean-Marc Ma-Poon. Read more Write a review Showing 1 - 25 Next page Reviewed: 31 December 2022 Patricia United States 6 reviews We recommend calling ahead to confirm details. Solana Beach. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. It's the best experience ever and for sure will visit again. . It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. This is the version of our website addressed to speakers of English in the United States. Cap Ouest Mauritius - Tripadvisor Reviews. Warmest regards, Christian Jaquier. So, so grateful. to many issues in the room.renovation required. Is parking available at Long Beach Mauritius? From the moment of our arrival to the moment we left the service at the hotel was impeccable. Aside from the small bugs in the room (I'm sure fumigation can sort this out), we had the best stay in the hotel and enjoyed great service throughout the day. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Maybe at least this here reaches the management. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Going to breakfast half an hour before they close is too late for some dishes? A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,490 traveller reviews, 7,316 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. His customer service is excellent and his kindness is beyond expected. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We shall surely share your comments with the whole team which shall definitely act as a boost. to many issues in the room.renovation required. We are glad to hear that you discovered the water activities with enthusiasm. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. A SPACIOUS BEACHSIDE RESORT IN MAURITIUS Located North-west on the coast of Mauritius, Victoria Beachcomber Resort & Spa is conveniently situated between the tourist hub of Grand Baie and Port Louis, the capital city. Amazing stay, great hotel on Easter holidays with my family. From the waiting staff, the bar, the beach all done with a smile. Anahita Golf course one of the best. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Real opinions. No fresh juices (they can't make fresh orange juice, really?) Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. From the moment of our arrival to the moment we left the service at the hotel was impeccable. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Which room amenities are available at Long Beach Mauritius? It was really a pleasure to meet this Hotel in the Holiday over Easter. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,785 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Again taking the stress out of a difficult situation. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Claim your listing for free to respond to reviews, update your profile and much more. We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized. Does Long Beach Mauritius have airport transportation? Sincerely, Jean-Marc Ma-Poon. It is a very well thought hotel, architecture and facilities wise, offers a great choice of restaurants and overall activities, the food is Excellent, both choice and quality wise, the team always there to make sure that everything meets your needs and very good presence of management, who are much around to ensure that all is going well. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. I highly recommend eating in Hasu. We've just returned from a beautiful family holiday at Long Beach. We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized. They would see me caring my little one and run to give me a hand with my luggage or bring her. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. They have a great formula to cater for, Dear Francois, Many thanks for sharing your fantastic review concerning your recent stay at Longbeach Mauritius through Trip Advisor. I was having a few massages and facial rituals, all very relaxing and refreshing. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. We highly value our guests feedback as this is what supports us in our efforts of improving the level of service and standards. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. There are plenty of toys, activities, anything that you can think about. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Which popular attractions are close to Long Beach Mauritius? I could be misspelling her name, but I recall Channone ? with and not the guest to deal with it. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. 2,800 feet from property. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. Make the most of the glorious tropical waters along our immaculate beach with the huge array of motorised and non-motorised water sports we have on offer. Its a beautiful hotel with immaculate grounds and is right on the beach. Room types may vary. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. The resort itself is beautiful. Long Beach Mauritius: high service quality and best food; rooms worn out and renovation required. We are glad to hear that you discovered the water activities with enthusiasm. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. See more questions & answers about this hotel from the Tripadvisor community. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Cannot recommend this place enough! The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,637 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews We shall surely share your comments with the whole team which shall definitely act as a boost. May Allah bless him. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Are there opportunities to exercise at Long Beach Mauritius? I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. Facilities were quite good but some in need of TLC. Yes, dry cleaning and laundry service are offered to guests. Yes, free parking is available to guests. Golf Unforgettable is the only word to describe around of golf on the course at Paradis Hotel. Find out more. We look forward welcoming you back very soon. Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. It is always a pleasure to read that our guests are satisfied with the location, the layout and the services that we provide at our Resorts.I am delighted that you have taken the time to share such kind of experience to the world and would like to thank you for your appreciation of the facilities and services. (Ive been in kanuhura, from Sun Resorts and is way too much better than Long Beach). They do engage a lot with the guests to ensure that the guests are happy and they have a very good guest follow-up process, where if anything is brought up to their attention, there is instant and proper follow-up. Hotel services was great. Your ratings have been shared with the team and surely we all look forward to the pleasure of welcoming you back to our shores. 7.7 Good beach. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Long Beach, Mauritius is a haven of laid-back luxury, with traditional Mauritian hospitality and an unforgettable idyllic setting for your five-star holiday to Mauritius. It's simply the little things that make the subtle difference. Please see our partners for more details. Going to breakfast half an hour before they close is too late for some dishes? Thank you for staying with us and celebrating your birthday at our resort. I do hope that we may welcome you back in the future for a better experience. Warmest regards, Christian Jaquier. team. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The hotel is fabulous in many ways. I will share your reviews with all the staff and it will definitely a boost for all of us. It's simply the little things that make the subtle difference. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. In response to your concerns, we regret that the service was not up to your expectation. These above mentioned concerns were raised to the Management for actions to be taken. From the waiting staff, the bar, the beach all done with a smile. They dont realize when you sit down at breakfast. Overall service quality is outstanding. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Which room amenities are available at Long Beach Mauritius? I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. We are glad to hear that you discovered the water activities with enthusiasm. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. We look forward welcoming you back very soon. Does Long Beach Mauritius have any great views? There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,505 traveller reviews, 7,320 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. He was a great kind person. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. Really, do not miss your chance visiting this place. Wish I could give it a 10* rating! Reviews of Long Beach Mauritius Off the B59, Coastal Road , Belle Mare, Mauritius #12 of 24 hotels in Belle Mare See the property Languages: Traveller type: Sort by: 100% verified reviews Real guests. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Yes, guests often enjoy the ocean view available here. The hotel is fabulous in many ways. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Warmest regards, Christian Jaquier. Does Long Beach Mauritius have airport transportation? Thank you for your excellent feedback, which I will be delighted to share with my team. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. May Allah bless him. Pool and beach experience both fantastic. Does Long Beach Mauritius offer any business services? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Overall a well run and managed first class resort and a credit to this small group of hotels. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. The Names of them are Vimal the Magic Rum Mixer, Oudaye, Toory, Koushal and Deevesh. They did not use the kids club but we had rave reviews from friends. Cannot recommend this place enough! The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. This is not how you treat guests. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. Thank you for your review once again and for being our ambassador. I do hope that we may welcome you back in the future for a better experience. The Long Beach Hotel had various activities and honeymoon privileges. Claim your listing for free to respond to reviews, update your profile and much more. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before.