My wife and I had a bad experience with them also. It's such a shame that these crooks are taking advantage of vacationers. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. Not sure who to start legal proceedings through. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. XChange is a subscription-based clearinghouse of state court information. Some of the lies: Has anyone been affected by them via a lawsuit or credit ding? I have been trying for months to speak with someone on the phone. Try Profeco, and don't take no for an answer. Sunset Group, Sales Dept. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. We review timeshare exit companies so owners can make an informed decision. If a hurricane destroys the building, there is no required repair or fix. www.sunsetscam.com Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. These same complaints can be found all over the internet on various forums and review websites. They have an office in Miami - which they do business from there. There is nothing stated in the contract What a lead in! Cancel Timeshare Mortgage and Maintenance Fee? Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Mar 30, 2006. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. We discovered tons of Timeshare Compliance reviews validating these services. They just called my house. I basically told the woman on the phone that I was reading posts about them and they were not good. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. A fast Google search will load several past timeshare exit scams that you educate yourself on. www.sunsetscam.com As a result of this failure, we have not been able to exercise the membership privileges promised to us. If the plaintiff loses the case, no one is compensated. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. I was directed to a lady at a counter where I could pay our cab fare there. They tell you lies to make you buy their packages. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. Janet in Vancouver. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. Hopefully one day their tactics will end, I meant they are professional scammers. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. Please help! The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. www.sunsetscam.com Our thought was this would be a great time to sell this timeshare and get a very generous price for it. They refused to show me these mysterious rules. Kings Creek Plantation Timeshare Cancellation? Can You Get Rid of an Occidental Allegro Timeshare? The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. They accepted this and said they would process the paper work and credit our accounts. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. If there is a lawsuit please let me know, I was a victim too. 2. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . If there is an Action Lawsuit going on some one please contact me thank you. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam 5. How to Get Rid of Garza Blanca Timeshare ? i wonder is there is a law firm willing to undertake one? The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. We decided to fight this through our credit card companies. Records of municipal courts and justice courts are housed here also. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. I am sure this will cause them to threaten a law suit and other tactics. Fortunately we only joined the club and NOT buy a timeshare. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. Hopefully USA will read all of these issues; FBI please help . While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. If they try to weasel their way out of using one, that should be an immediate cause for concern. Hello I was scammed too. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. This scammers has to stop. If youre stuck in a Sunset Group timeshare contract, youre not alone. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Please repost. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Search. Necessary cookies are absolutely essential for the website to function properly. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. The first thing you need to watch out for is the timeshare sales pitch. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. They said that they needed some business write offs for their firm. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. How to Cancel Royal Holiday Club Timeshare? Youre not the only one wanting to ditch their Sunset Group timeshare. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. Others have said that. this triggered my PTSD. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). This may also include calls and text messages to my wireless telephone numbers. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. These cookies do not store any personal information. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. I'm in the process of calling the BBB and seeing what they can do. These cookies will be stored in your browser only with your consent. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Promotoria Sunset Group Timeshare Owners Lawsuit Please contact me at zillayh@gmail.com. I looked at the internet those properties and added up the costs if bought separately as needed. We liked going out & trying different restaurants. Do not purchase a time share with this company. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. You may also end up having to pay hundreds or even thousands of dollars in fees. They said it was tax deductible. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. How to Get Out of Raintree Vacation Club Timeshare? The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. 6. This turned out to be a Big Mistake! However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. The company takes great pride in taking care of all your needs before, during, and after your stay. FBI are investigating on that matter for international crime. My husband and I were scammed also. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. These companies specialize in helping people just like you get out of their timeshare contracts. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. $2, 000 down t he drain. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. This will surely increase the credibility of your complaint. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! . Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. How to Cancel Hyatt Residence Club Timeshare? They said we could come anytime to use our 'week'. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". I said "I said mail, not phone, not fax, and not email". Or you can fill out or form on the right side of the page. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). Sunset Solutions Group consumer reviews, complaints, customer service. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. Greetings from Earl in Fredericton 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. This may also include calls and text messages to my wireless telephone numbers. Responding to a Complaint or Petition. If you pressure them. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! In some cases, your timeshare developer may offer an official exit program. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. when we went to the sellers office we were told they do not buy back units. Don't let them get away with it! Let the truth be known! I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. What are the process you did? Cancun, Quintana ROO Mexico C.P. Get Rid of Timeshare Without Ruining Credit? Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. The document they show is a complete fake. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. Sunset Lounge lawsuit heads to court while venue continues to sit empty. And they have right of refusal if the owner tries to sell it themselves. Another thing to keep in mind is that anything that sounds too good to be true probably is. I have a duplicate copy of that . Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. Same liesA class action is not possible, you would have to sue them in Mexico. How to get rid of Avalon Vacation Club Timeshare? They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. The Sunset Group is a scam. After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. sunsetgrouplies@hotmail.com. I have been in touch with people there and they say they are working the process but it takes time. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. 1. I actually thought we had a decent price, and wanted the deal to work. but this timeshare by Royal Elite/Sandos. I live in Australia. What should we do? When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. Unfortunately we didnt realize we were being scammed until later. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. We signed yesterday and they said we cant cancel it. We were being scammed and taken advantage of financially. Login. That night I googled them and saw a lot of bad reviews about them . We hope this article has been helpful. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. I wanted a cancellation and return of my money. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . We are seeking total resolution. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. Our "VIP week" couldn't be booked at all. If there is somesort of class action please count me in. www.sunsetscam.com. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. I became suspicious these series of complaints of others. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. If anyone has information on contacts I would appreciate the info. FRAUD (charge #1) - Pg. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. We would alert against working with companies that have been known to scam individuals. Welcome to Sunset Properties Group! We followed the terms of the contract termination clause (13) as written in the contract. 2. A scam is an illegal scheme designed to cheat you out of your money. We will not pay anymore maintenance fees and will not return to any Sunset Property. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). If you regret purchasing your Sunset Group timeshare contract, youre not the only one. It does not guarantee any level of quality of the room. However, we were unable to discover anything online relating to pending litigation against Sunset Group. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. After coming home and investigating some more, I feel lucky to have gotten away from them alive. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . Very unusual procedure. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. We finally caved in and agreed to meet the last day that we were there. 5 minutes of your time could help you resolve this nightmare once and for all. I can't begin to tell what a horrible experience it was. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Of course they refused. It all started the moment we stepped off of the airplane in Cancun, Mexico. She added that the package is a great value, that it is transferable, and has no expiration date. We only suggest companies with high ratings and verified customer reviews. Thanks. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. These specialized businesses are designed to help get you out of your contract, usually for a fee. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. I forwarded all calls from agency to the lawyer. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm.