Events Parking. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Being OK With Spectacular Failure. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. All rights reserved. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Olivier Ropars Vice President & CMO. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Stubhub, Inc. operates as an entertainment ticket agency. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Suite 1 Avon, NY 14414. info@quicklees.com Evaluating all of these factors, I agreed to join the company. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. Call 1-866-788-2482. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. WebGet in touch with us today! Then came the coconut, an event none of us could have predicted. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. 2 if you have questions about buying tickets. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Published and reprinted by permission of Houghton Mifflin Harcourt. Corporate Phone Number: 1-415-222-8400. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. The Company offers tickets for live sports, music, and theatre events. Ticketbis makes it easy for users to attend events all over the world. By using our site, you agree to our. This article was co-authored by wikiHow staff writer. StubHub will refund your money if an event is cancelled or moved. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. StubHub gets a lot activity from users on Facebook than it does on Twitter. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. How do I ask Stub Hub to list an event for which I have tickets? By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Open our virtual assistant, click on "Contact Restrictions apply. At StubHub, our mission is simple: help fans find fun. Check out, All tip submissions are carefully reviewed before being published. Within nine months of my arrival at StubHub, thats exactly what happened. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email Find contact information here. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. NYC Flagship Office - Stubhub. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Founded in 2,000 and with presence in over 40 Singh Cassidy will be based in StubHubs San Francisco headquarters. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). How do I contact? The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. It was time for me to choose possibility once again. Terms of the deal are not being disclosed. Alternatively, you can send us an email at Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. StubHub will send you an email with instructions on how to claim your refund or credit. To provide a deeper support system beyond grants, we lend our Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Find startup jobs, tech news and events. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. WebNYC Flagship Office - Stubhub. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. Musk Made a Mess at Twitter. Being OK With Spectacular Failure. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. WebStubhub, Inc. operates as an entertainment ticket agency. Personally, though, I found it disappointing. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. 3 if you sold tickets already and have an issue. Cons UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. We use cookies to make wikiHow great. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. We give them a time frame to offer StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. the exact pickup location and times. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Field Operations and Last Minute Services. Stubhub serves customers worldwide. 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WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Our RSS feed includes all eBay news articles published on this website. 2697 Lakeville Rd. WebSend us a message. All Rights Reserved. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. It StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Its possible that someone with an identical problem has posted for help before. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. We would be the company acquired, not the ones doing the acquiring. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Join the list. This article was co-authored by wikiHow staff writer, Eric McClure. Call 1-866-788-2482 to speak to a customer service representative from StubHub. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Will His AI Plans Be Any Different? 199 Fremont Street, Floor 4. Somehow, Id have to navigate us through it. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. In March, the entertainment industry crashed. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. Email Address. StubHub is the largest ticket marketplace in the world and enables fans to I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. WebHow To Contact StubHub Corporate Office Headquarters. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. WebOUR PARTNERS. Enjoying This Built In Excerpt? This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? We'll do our best to get back to you in the next 24 hours. % of people told us that this article helped them. I ordered tickets but can't view them online even with the access code. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Open our virtual assistant, click on "Contact form" and let us know how we can help you. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Give us a call if you need help with something urgent. stubhub inc. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. You should not rely on any forward-looking statements. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Lots of answers to questions are in our FAQ. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Buy Sukhinders Book! While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? San Francisco, CA 94105 USA. If you buy through links on our site, we may earn a commission. Oscar Ferruz Director of Supply, Primary and Operations. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci Personally, though, I found it disappointing. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. We'll do our best to get back to you in the next 24 Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. I live in Singapore where the StubHub app is not avail. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. If a crisis like this had hit us earlier, wed have been in better shape to weather it. This article has been viewed 52,013 times. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. Thanks for your message we aim to get back to you within 24 hours. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. In 2018 and 2019, eBay faced mounting pressure from shareholders. Thanks to all authors for creating a page that has been read 52,013 times. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Founder oftheBoardlist, Former President ofStubHub at. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. WebStubHub's Field Operations. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Eric Baker Founder. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Our RSS feed includes all eBay news articles published on this website. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Search through past posts using the search bar at the top of the forum page. Personally, though, I found it disappointing. Our RSS feed includes all eBay news articles published on this website. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. Choose Possibility: Take Risks and Thrive (Even When You Fail). Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. The implications for my own role at StubHub were uncertain. Check your order confirmation email for My Secret to the Success of Amazon? To subscribe, click on the button below and copy the URL into an RSS reader. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member.