Hi Sarah, Thank you for providing such a lovely review! Our mains of lasagna and shrimp gnocchi were excellent. I didnt stay in the preferred club but did I access all the areas as I was being shown round by the hotel manager. Hi Lony, thank you so much for your kind words it means the world. Shout outs to our wonderful servers and hosts. Just returned, a beautiful clean resort, great employees who seem to love their job and enjoy making guest feel special. We booked on the app for dinner one night of our stay, still had about a 15 minute wait though when we arrived. Not applicable to group bookings. Lunch brings in a few more choices with the Barefoot Grille, Seaside Grill, and main buffet options. Were committed to redefining your travel journey with our best-in-class CleanComplete Verification practices. My favorite so far of all Secrets resorts we've stayed at. We were blown away with all the incredibly nice and attentive workers here! I am torn between Le Blanc Cabos or Secrets Akumal? Your email address will not be published. International buffet for breakfast and lunch Shout outs to our wonderful servers and hosts. The food at the Italian restaurant (Portofino) was excellent. Situated on the coast of the Yucatan Peninsula and just a one hour drive from Cancun International Airport, this haven is located on one of the most pristine beaches in Mexico. Amazing views, amazing staff, amazing time! Hello Sarah, Did you book with us? We have visited several all-inclusive resorts before but this one was by far our favorite. The restaurant is decent in terms of layout and decor. - Cappuccino Mousse (dessert) = Ok, but not very flavourful We loved the quick, easy and smooth check in process! YOUR WAY. pizza ect. All in all, the food quality was average to slightly above-average. Overview. We had a fantastic stay at Secrets Akumal. CARRETERA FEDERAL 307 CHETUMAL- PUERTO JUAREZ KM 254 + 600, Xpu Ha, Tulum, Mexico, 77780 - See map. Thanks for your review and any help you can offer answering the above questions. It started off ok, they did seem to push the extra charge bottles of wine though, and the buffet starters were alrightand looked impressive. No sleeveless shirts for men. Cost varies by location. - See 39 traveler reviews, 45 candid photos, and great deals for Akumal, Mexico, at Tripadvisor. I saw them on the Secrets Akumal facebook page in the photos. Meanwhile, the west coast shelters more rugged shores, perfectly positioned for sunsets. From seasonally-inspired menus to authentic regional favorites, there is a culinary experience for every palate. While we appreciate a family-friendly hotel when children are, Mexico is known for its stunning beaches, dense jungles, rich history, and flavorful food. The restaurant is decent in terms of layout and decor. Im not a huge fan of ridiculously sized resorts (that take you a week to explore) theyre pretty exhausting and getting lost all the time isnt my idea of fun. With six gourmet la carte restaurants, a buffet, a cafe and a grill, in addition to six chic bars and lounges, Secrets Akumal Riviera Maya offers a wide range of dining options. One of them was dedicated to activities such as water polo and aqua aerobics, etc, and the other was for relaxing and basking in the sun. - See 10,552 traveller reviews, 13,190 candid photos, and great deals for Akumal, Mexico, at Tripadvisor. Which room amenities are available at Secrets Akumal Riviera Maya? Hotel coordinates Secrets Akumal Riviera Maya. For this reason, I love to book an oceanfront room during our stays. Visitors have direct -- and sometimes rocky -- entry into the bay, and the popular sands, shared with neighboring resorts and the public, can feel cramped in high season. And the main lobby is huge and gorgeous! Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. Or do you feel sticking with what we have and all the different options there will be to be had. Awful! Sip, Savor;and See dining experiences may be limited due to private events or resort buyouts. The view varies depending on the category you book. Overall Secrets Akumal is probably in my top 3 favorite resorts to stay at. I hope you have a wonderful trip! 75 People. Barracuda - Beach bar Or hop on the local bus. , Stayed in June 2021. Market Caf A lot of people were using the full face snorkels but these are not for hire you would have to purchase them in Akumal at a shop. Is this resort clothing optional Ive heard it was (Js) The unlimited luxury concept available at the Secrets Akumal removes any need for reservations at any of their 9 restaurants. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. Palladium Maps, Emails, Info package, price matching, WIFI. Dress Code: Casual Elegance They also do have a theatre that offers other shows but we did not see any as the night we were there they didnt have any on. Beautiful spot, Good evening Ms Sarah, the wife and i are going to Akumal on Wednesday July 21st. We recommend calling ahead to confirm details. The hotel caters to couples with romantic grounds and spacious, double-occupancy-only rooms with two-person whirlpools. secretsakumalrivieramaya.com. If you have not eaten at Portofino for whatever reason, you should try it. Things like incense, large bottles of toiletries, and built-in room service privacy boxes add a noted extra touch, and amenities kits include thoughtful perks such as natural mosquito spray, mending kits, and shoe polish. Gourmet Pan-Asian fare Thank you all so much!! Hope that helps. Six bars make sure guests don't go thirsty. 7 Restaurants7 Bars/LoungesNightly Entertainment Room Service AvailableTheater. If you enjoy a spot of golf while away on vacay guests of the Secrets Akumal can enjoyprivileged rates for golf at the Riviera Maya Golf Club. Hi Jill! This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide. Hi Cathy, unfortunately, clothing is required. Guests are The resort is beautiful and the week we were there the weather was gorgeous! Lets keep this one a Secret! The snacks by the pool are also waiter-served if you want them to be. One of my friends ordered a pasta dish which wasn't terrible but very spicy and not as described on the menu. In the evenings, the main buffet rotates between themed nights, and all restaurants cater well to dietary restrictions. Get quick answers from Portofino Restaurant staff and past visitors. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please check our partner sites when booking to verify that details are still correct. Sorry to not be more helpful. Dress shirts with sleeves. Simply the best! For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. - Bruschetta Trio (starter) = Pretty Good Do you know what it costs to get a bali bed on the beach and if they were worth it. Thanks, Bordeaux, and the Italian restaurant, Portofino, were our favorites. We did make it on time but that was quite stressful. Hilton playa del Carmen vs secret Akumal riviera Maya, Tough one. Own or manage this property? In, A Mexican beach vacation is all about the water: snorkeling in the ocean, finding a favorite corner of the pool complex, or maybe even cooling off in your rooms private pool. Tatyanas Everyday Food specializes in flavorful unique desserts, everyday meals, old-fashioned cooking techniques, and traditional Eastern European recipes with easy-to-follow video instructions and accessible ingredients. and theater. Before I dive right into our experience heres the hotel overview: Secrets Akumal has been open for just 4 years and offers an adults-only all-inclusive stay. If you would prefer to speak to someone instantly please call us on our toll-free number at (888) 537-9797 so we can quote you over the phone. Do they have other things to sit on, on the beach. That made for an excruciating experience considering the long wait we had to be served. Nightly entertainment can also be enjoyed. Can it be hit or miss like some of the other areas in the area? Grand Palladium Colonial Resort & Spa: Great holiday for a family - See 9,458 traveller reviews, 9,783 candid photos, and great deals for Akumal, Mexico, at Tripadvisor. My husband and I are deciding between Secrets Playa Mujeres or Akumal. Savor and See nearby participating Secrets, Breathless, Dreams, Now and Sunscape Resorts and Spas. Bordeaux Secrets Akumal Riviera Maya - All Inclusive - Adults Only. No you do not, however you can if you wish but there is absolutely no pressure to do so. Slope:137 responsible for cost of transportation to and from the resort. Oh, one question, since you recently went, did it feel safe considering todays situation with Covid? Secrets Akumal Riviera Maya: 10 - See 10,563 traveler reviews, 13,210 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. When we reported this to the waiter, his answer was 'you are in Mexico' the waiter had a very poor attitude, such a shame. The Sip, Savor and Would love to reach out and see what you recommend. Flights Holiday Rentals Restaurants . Ideally located in the heart of the Riviera Maya along the famed white-sand Akumal beach, the resort fuses elegant and original design with elements of nature. Italian Restaurant Italian Restaurant. Overall Secrets Akumal is probably in my top 3 favorite resorts to stay at. Click here for state list of certified sellers of travel. Federal 307, Km 254 + 600, Pueblo de Akumal, Tulum, Quintana Roo, Mexico, 77760. Keep your eyes peeled on your inbox for a quote. If you dont mind the heat and slow service, its ok. Air availability is control by airlines. Each is uniquely decorated to pair with the . Room service has Hambugers, club sadwiches, pizza, pasta ect.. We take cash. We loved the . From the time we were seated, it took: 35 mins to receive drinks, 45 mins to receive starters, 70 mins to receive the main course, and 90 mins to receive dessert. Coco Cafe Light lunch specialties Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. We were blown away with the beautifully maintained grounds at this resort! There is currently a lot of construction on the main highway running through the peninsula. Secrets Akumal in my personal opinion! We have already paid a large amount for our stay and we are very excited to be there but if the dollar amount was a good enough deal for what one would get we would probably be interested. Im not sure if they offer it a separate fee, I dont believe so. It had tons of closet and drawer space for all our clothes and other items. Closed now : See all hours. Boasting international cuisine and special menu items, including gluten-free and vegetarian options, these meals are sure to satisfy even the most selective palette! Are you sure you want to delete this question? Rain and handheld showerhead in every suite. The 434-room Secrets Akumal Riviera Maya is a luxury, adult-only property set right on the soft sands of Akumal Bay. Or is that part of the all-inclusive? But as we traveled down the highway it became apparent from the signs we were headed for Akumal! The quiet areas. Everyone went above and beyond to make our stay extra special! Add to wishlist. From seasonally-inspired menus to authentic regional favorites, there is a culinary experience for every palate at Secrets Akumal Riviera Maya. - See 10,547 traveller reviews, 13,190 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Service was good but the food alas was not. - Stuffed Portobello (starter) = Bland, but nicely presented Given the expressions of other patrons in the restaurant, it seemed like we werent the only ones annoyed with the slow service (one table had their school aged daughter fall asleep in the chair while waiting for their entrees, while the dad appeared rather annoyed; and several tables left before dessert - maybe a personal choice not to have dessert, or perhaps they just didnt want to waste any more time waiting). Would not return. They had premium alcohol which was a bonus. Akumal, Quintana Roo / Portofino; Portofino. Share. About Secrets Akumal Riviera Maya - Adults Only. Conveniently located restaurants include Autor, Taverna Akumal, and Imelda's Ecocina Akumal. Once a local vacation favorite, Akumal Bay is now a hot destination thanks to its popularity with sea turtles, though sightings have expectedly died down a little with an uptick in tourism. Eric, Hi Eric if you booked this hotel with us contact us by phone and we will see what we can do for you. That said the hotel is roomy enough it feels spacious and uncramped. Aside from the slow service, the other BIG deterrent for us about this restaurant is that there is no air conditioning (or at least they didnt have it going when we were there). The concierge will help you organize anything and go above and beyond. Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six la carte restaurants, one international buffet, a caf and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. Couples' massage treatments are available, as are some salon services. Secrets Akumal Riviera Maya: Secrets Resort Visit - See 10,569 traveler reviews, 13,233 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Also, is the preferred club available for a fee separate from the cost of the room? Please see our partners for more details. Dont forget to call or email us to get the best deal on this resort. Does anyone have Secrets Akumal restaurant dining menus? The only negative was the concierge at reception, particularly from Amstar, who should have warned us about the long delays on the road to airport (which occur daily apparently). Oddly, while the lagoon pool (also called the relaxing pool) is located in a slight hidden area at the front of the hotel, it's also near the sports bar, which can get loud during big games. Hope that helps. I give the resort 5 stars but if all the restaurants were like this one, Id give the resort 1 star.More. My other friend ordered a pizza, this was an abomination! Contact us for the best deal. I know its included if youre a member. The rooms have a minibar which is stocked daily and even come with a REAL coffee machine (espresso pods) its all included, so go nuts! Akumal is the perfect place for your destination wedding. Loved the piano music while we were there. This resort is incredible! Alternatively, you may use, https://www.facebook.com/groups/876800659045840/?ref=ts&fref=ts. Occasionally, people not from the resort will set up camp right in front of the resort loungers, crowding the beach. Always used palladium group before because of the excellent food, although this hotel disappointed on all levels, Love the resort and the other restaurants but we thought the food was awful last year when we visited and it was worse now. It winds through the jungle, cenotes, and lakes to offer golfers of all levels a fun, challenging round in the tropics. SUMMARY: We felt a little cheated, like we werent getting what we paid for. and looked impressive. It took about 10 mins for our server to come over and greet us and pour us some water, before he scurried away to another table without explaining the menuor offering to take our drink order. Introducing the Secrets Akumal resort and spa! Our mains of lasagna and shrimp gnocchi were excellent. First class service from friendly staff, for whom nothing is too much trouble. The Barefoot Grill focuses on light lunch specials; Bordeaux specializes in French cuisine; Coco Cafe specializes in coffee and snacks; El Patio is best for Mexican food lovers; Market Cafe is an international buffet; Oceana is for seafood lovers; Portofino is a restaurant . Group classes such as dance lessons and Yoga are offered on-site. Aldo, is an amazing bar tender and greeted us by name even we when were not at his bar. He eventually came back about 15 mins later (25 mins total since we had been seated) to take our food and drink order - he hurried us along during this process as well. Portofino Thanks so much again. Akumal Bay Beach and Wellness Resort (ABBWR) Information. RESTAURANTS The tubs also has hot water and fills very quickly! FOOD QUALITY: can a person reserve chairs around the pool or do they have to just show up. A prime spot for refined travelers seeking excellent service in a sophisticated environment. Palladium emails, drinks/beer, food reviews, dress code, spa, where to snorkel. Not to sound like a total grandma but TECHNOLOGY THESE DAYS! Too bad my husband didnt realize he could have dressed in shorts, as he would have - given how hot it was in the restaurant! Secrets Akumal Riviera Maya: Way too short!! One king bed or two double beds are available, plus a double jacuzzi. This trip we decided to first choose restaurants new to us. Please include private transfer and what perks that might be available. We werent lucky enough to be seated under one of the fans or near one of the open windows, so we had no breeze whatsoever and spent the nearly 2 hours cooking and sweating in our seats (and nice clothes that we had dressed up in). I hope that helps. My one question I have, did you stay in the Preferred Club? We werent lucky enough to be seated under one of the fans or near one of the open windows, so we had no breeze whatsoever and spent the nearly 2 hours cooking and sweating in our seats (and nice clothes that we had dressed up in). Meetings and nightly shows take place at the convention center, which can hold up to 900 guests (no audiovisual equipment included) and theater space, while private dinners are often hosted outside in the surprisingly elegant, central gravel courtyard. Five of the six speciality restaurants are open for dinner and include French, Italian, gourmet seafood, grilled specialities, and an Asian fusion restaurant with a popular Hibatchi grill. Telephone : 011 984 877 3600. Our team know the hotels better than anyone and can help you plan your perfect day without stress, and within your budget. Secrets Akumal Riviera Maya: Lovely resort with excellent staff - See 10,573 traveler reviews, 13,237 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. The ballroom can accommodate up to 600, 300 classroom style and there are several breakouts available. 40 reviews #34 of 34 Restaurants in Akumal $$ - $$$ Italian. Based on Double Occupancy during Shoulder Season. See Dining Experience is only good for dinner. Are there activities for single adults in that age group? Cancun is such a long way to go and you want to make it memorably worthwhile and the best experience ever. Yes definitely! You can be as active as you want to be at the Secrets Akumal. Feb 27, 2023 mc1003 Cleveland, Ohio. This special dinner is served only by advance reservation through our concierge. And, with award-winning Pevonia skincare products, youre treated to an unforgettable spa experience. Thank you, The 'cheese' looked more like scrambled egg and didn't seem to be melted or anything, maybe just congealed. , Looks lovely. Hi Marta, it is not mandatory to be masked by the pool. Specially prepared a meal for us even! With six gourmet la carte restaurants, a buffet, a cafe and a grill, in addition to six chic bars and lounges, Secrets Akumal Riviera Maya offers a wide range of dining options. Is parking available at Secrets Akumal Riviera Maya? Preferred-level guests have special perks that include a private check-in lounge, daily access to the spa's hydrotherapy circuit, and in-room extras. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. It was really difficult to leave. Guests also have free access to the basketball and astroturfed tennis courts. Ladies must wear a bathing suit wrap or cover-up. Simple rooms are spacious (if slightly dated) and feature minibars, Booking a luxury hotel in Mexico often means scoring access to stellar dining, swish rooms with whirlpools, and expansive beachfront pools. Italian Restaurant Italian Restaurant. With a Mayan name meaning place of the turtle, this AAA Four Diamond resort is renowned for its beautiful beach, calm Caribbean waters and green sea turtle population making it an oasis for snorkeling. There is also a photo shop, shopping plaza, and three wedding locations on-site. My wife hated it too. 3-How is the seaweed on the beach? Otherwise, a good amount of contemporary plastic loungers and padded loungers are set up on the beach, on a first-come, first-served basis, with cabanas available by reservation for an extra fee. Hi Joan please call our team on our toll-free number as they have visited recently and will be able to give you the most up-to-date info and honest advice. Service was great at both resorts. Were they limiting capacity there? +44 20 3880 9797. Between the two of us, we tried the following dishes: Secrets Akumal sounds amazing! I know that is one of the things we have liked at other secrets locations. Hi Vanessa, so glad to hear you loved my review I spend a lot of time on these. - Portobello Cream Soup = Ok, but bland No, unfortunately, spa treatments are always generally extra which SUCKS. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. Nearby attractions include Akumal Beach (0.3 miles), Akumal Ecological Guides (0.2 miles), and Centro Ecologico Akumal (0.3 miles). El Patio was our favorite restaurantthe waiters making our margaritas table side was amazing and they were absolutely delicious. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . Just 20 minutes from Playa del Carmen and one hour from the Cancun International Airport, this state-of-the-art, adults-only resort offers a truly blissful . Small children could cook and present better. Special restrictions may apply for Christmas In the morning, we decided to live the dream and get breakfast in bed before we checked out. - Pesto Salmon (main) = Very Good Are all meals included or just breakfast? Also if I have the preferred club junior suite tropical view thats one of the ones included in the club lounges? I cannot wait to stay here again, its in my top 3 hotels Ive stayed at ever. Book Secrets Akumal Riviera Maya, Akumal on Tripadvisor: See 10,225 traveler reviews, 13,690 candid photos, and great deals for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. With abundant options to personalize, find the perfect wedding package then make it your own. Given the expressions of other patrons in the restaurant, it seemed like we werent the only ones annoyed with the slow service (one table had their school aged daughter fall asleep in the chair while waiting for their entrees, while the dad appeared rather annoyed; and several tables left before dessert - maybe a personal choice not to have dessert, or perhaps they just didnt want to waste any more time waiting). You deserve to be pampered and the Pevonia Spa was designed with you in mind. A resort in the Caribbean without a great beach is like pizza without the cheese. We love the Preferred Club option at Secrets resorts. Regarding the Preferred Club. Secrets Akumal is located in a protected bay area, specially protected for the sea turtles that live in the waters off the coast. It's also got one of the world's largest barrier reefs less than a mile offshore, with makes for calm waters. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts property with the ultimate peace of mind. It's ideal for friends and couples who want a basic all-inclusive experience and a beautiful stretch of beach. - Gorgonzola Chicken (main) = Very Good I would go with Akumal just because of the location I prefer this end of the Riviera Maya personally as opposed to Cancun. Thanks so much for this review! If you love going into the ocean, Secrets Akumal is for you. The best option is to give us a ring on our toll-free number to discuss with our travel co-ords who have been to both these hotels most recently. Traditional Mexican cuisine He eventually came back about 15 mins later (25 mins total since we had been seated) to take our food and drink order - he hurried us along during this process as well. Secrets Akumal is surreal! I give the resort 5 stars but if all the restaurants were like this one, Id give the resort 1 star. Swimming up to the hotels in-pool bar a literal watering hole, where the dress code consists of your bathing suit, sunglasses, and some. When you arrive at the airport, pick up your luggage and head straight through the main doors. Rooms have a beautiful, contemporary Mexican design featuring neutral tones, polished natural wood furniture, bright pops of red and orange, tile floors, and minimal wall decor. You can make a reservation with the concierge for any Dreams, Secrets or Now resort in the area. Secret's entrance is clearly marked from the freeway, though drivers will have to pull a U-turn to get on the right side of the street. and New Year's Eve dinners and special events. Don't wait and book now if you're in for a 5 diamonds experience! They are V fancy but not sure its worth the extra bucks. Otherwise, do yourself a favour and try one of the other a la carte restaurants in the Bahia Principe complex. We loved the soft, white sand that stretched the entire span of the resort. Afraid it is not but part of the hotel complex. This is not a day pass. Portofino Restaurant is rated accordingly in the following categories by Tripadvisor travelers: Carretera Chetumal-Puerto Juarez Km, 256-100 Grand Palladium Colonial Resort & Spa, Akumal 77710 Mexico. Showtime - Theater bar We used this stay as an opportunity to disconnect and spend some quality time together but there is free wireless internet through the hotels connectivity program. As a local agency, the best news of all is that I can get you exclusive rates and ensure you get all the best perks and discounts available. Just be careful not to fall asleep, or if you do lather yourself in sunscreen first. Cant wait! The panacotta looked beautiful but had no flavour and wasnt sweet at all. Up to 25%! The hotel's quiet but central location in the Riviera Maya make it an ideal base for exploring the region or just relaxing. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Let me know if you have any other questions! Pure white sands, crystal-clear waters and warm tropical breezes promise a perfect paradise at Secrets Akumal. The swish spa is top-notch, with well-stocked locker rooms, fresh scent, luxe Pevonia products, and an outdoor hydrotherapy circuit that includes a sauna, steam room, foot pebble reflexology pool, and in-water fountains. Where on the FB page? Book Secrets Akumal Riviera Maya, Akumal on Tripadvisor: See 10,573 traveller reviews, 14,176 candid photos, and great deals for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. If youre looking for a relaxing, enjoyable beach vacation, we recommend this place for you! This resort is going to be gorgeous in a year once completed and settled in. Sugar Reef - Pool barDRESS CODE We would definitely visit this Secrets resort again! For a similar but often cheaper alternative, consider Akumal Bay Beach and Wellness Resort. Fine French cuisine Hi Sarah! , PlayaDelCarmen.com 2020 | All Right Reserved. Dress Code: Casual; Casual Elegance is required for dinner Member of Sunwing Travel Group.