The parking fee is too expensive for the area. Find Hotels near Gaylord Texan Convention Center in Dallas Stay close to the venue from $57 Check-in Check-out Guests Most hotels are fully refundable. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Children 12 and above are considered adults at this property. Gaylord Texan Tickets ticket reservation system. Parking far away. I love that they are part of Marriott. The bartender informed us that he wasn't opening for another hour despite the fact that two people were sitting at the bar with drinks in hand. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests.Thank you again for the review and we hope you will give us the opportunity to host you in the future.Gaylord Texan. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Explore menu, see photos and read 1962 reviews: "Slow service, cheese tray was poor quality, lobster was undercooked" Old Hickory Steakhouse at The Gaylord Texan, Fine Dining Steakhouse cuisine. In the event of an early departure, the property will charge you the full amount for your stay. As you would expect, this is a huge hotel with lots of restaurants and activities. My husband and I stayed at the Gaylord Texan in Grapevine for our 10 year anniversary on June 15th. Thank you!! The room (suite) was OK, but very dated. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl, Grapevine, TX 76051, United States +1 817 778 1000 From $263 Cheapest rate per night 8.3 Great based on 1,019 reviews Sun 3/5 Thu 3/9 1 room, 2 guests View Deal View Deal View Deal 94 more Gaylord Texan Resort & Convention Center deals from $263 2 miles away. assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where . Group of 1 - 4. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. if the writer is claiming to be someone else). The property features spectacular views over Queens Park and the harbour, and the rooms are complete with fully equipped kitchens, large king beds, and plenty of space to work or relax. The beds were comfortable And the restaurants and shops are pretty entertaining. Job Category Food and Beverage & Culinary. We ordered room service a few times. The Heist Escape Room. Even with the provided outerwear, we recommend dressing warm for the occasion. See 5,246 traveller reviews, 3,744 candid photos, and great deals for Gaylord Texan Resort & Convention Center, ranked #17 of 21 hotels in Grapevine and rated 4 of 5 at Tripadvisor. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. Please see our partners for more details. You deserve to go have a fun and memorable time. Gaylord Texan Resort & Convention Center: Room service was excellent - See 5,161 traveller reviews, 3,477 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. If you booked through us and want to leave a review, please sign in first. We weren't going to let it ruin our nights so we went back up to the bar that wasn't open before. We visited Legoland and the aquarium which were fun but ridiculously overpriced. Take all the comforts and flexibility of your home, plus the best bits of a hotel and you get room2 Southampton, the world's first Hometel. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Gaylord Opryland . We do have conjoining rooms that are available for guests stay. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. What food & drink options are available at Gaylord Texan Resort & Convention Center? Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. The next morning, housekeeping woke us up trying to get in at 9:00. Located in Lone Star Atrium, Texan Station Sports Bar & Grill is a sports enthusiast's dream. The beds were comfortable, check in was quick & easy. Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Yes, guests often enjoy the park view available here. We had the pool all to ourselves in the morning which we loved. Please be aware that the Brunch Buffet in the Riverwalk Cantina is NOT a guarantee and only available based on occupancy. This is a one-of-a-kind resort sure to please and entertain everyone in your family. Because flexibility matters. I give a fair chance to any place that offers at least some type of experience so I feel I give a fair rating. Rooms: nice, but no microwave and pillows were not as nice as some cheaper hotels. This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. I will start with the service bar none, exceptional! Booking.com. Are there opportunities to exercise at Gaylord Texan Resort & Convention Center? Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. I asked if they were getting ready to close and he said "yes but you have time for 1 maybe 2 drinks." emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. . Gaylord Texan Resort and Convention Center takes special requests add in the next step! I was told my room is not ready and that check in is at 4pm. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. Book Now. Cant wait to do it again, I got discount on room and park combo through Groupon . Riverwalk Cantina captures the charm of the San Antonio River walk in an open-air caf setting featuring a delightful Koi stocked waterway, festive architecture, and colorful vegetation. Cancellation and prepayment policies vary according to accommodations type. Nestled in Gaylord Texan's festive Riverwalk Market District, Old World Mexico meets modern Tex-Mex for a delicious dining experience. In addition, the room was on the main hallway and right next to a stairwell leading me to wonder what I did to piss of the Gods of Hospitality. March 2023. Taxes and fees that are shown are estimates only. Room service was excellent Review of Gaylord Texan Resort & Convention Center Reviewed June 11, 2019 via mobile I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. The indoor pool was closed. There are more places to choose from in the, gaylord texan hotel grapevine, gaylord texan resort and convention center, gaylord texas resort, gaylord texas hotel, the gaylord texan, gaylord texan grapevine, gaylord texan resort convention center, gaylord grapevine, Frequently Asked Questions about Gaylord Texan Resort & Convention Center. Schedule Full-Time. Stay in One of Our Atrium View Guest Rooms. The gym was awesome, and the entire staff, from the front desk team to housekeeping, was on an entirely different level of professionalism and friendliness. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Unlock your stay with the Marriott Bonvoy App. Cons: - the market closes at 8pm - Restaurant prices are ridiculous - The rooms. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Room types may vary. Lowest Regular Rate. Guests submit their subscores and their overall scores independently theres no direct link between them. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. Room types may vary. I will go back with my family and during the holidays for the lights! I ate two nights at the barbecue restaurant. Staff is wonderful and so very helpful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So, just because you purchase a room and plan to eat within the resort, you might find yourself having to leave my family did for dinner. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! more. The staff is friendly and helpful. He knew all the wines he had which was one of the best selections I have seen at any establishment. Arrived at hotel around 230pm on Monday, 6/24. The only thing that might need to be better is the speaker system . Check your selected option for more info. The Gaylord Texan is 4 km from downtown Grapevine. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The staff speaks multiple languages, including English and Spanish. Full-Time. And my son's room, which was 2 queens with a partial atrium view, was furnished with a stained chair. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America Up to 2 additional wristbands can be purchased .. All room types are equipped with a mini fridge for use during your stay. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. They'll have to be paid for separately during your stay. They do Not tag the lost items by room number. Tripadvisor performs checks on reviews. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. language, whether its just a rating or contains comments as well, etc.). Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. Review tags are currently only available for English language reviews. The fountain runs all night too, very loud. I returned the rental car on property. The hot water in the shower was a cold-hot-cold experience. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. This is the version of our website addressed to speakers of English in United Kingdom. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Water and snacks too. When staying at the property, there is a resort fee per night. We live in the area and have been excited to stay at the resort for a very long time. We ate at the sports bar and the food was very good. It has 486,000 sq ft (45,200 m 2) of meeting space and 1,814 guest rooms. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. Rooms were great and clean. Id bet if distance is a problem, perhaps you could request a room first floor close to the lobby. . I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. I was able to pick my room in advance 2 days before arrival. The only real negative is everything you do in your room/bathroom can be heard in the hall. Overall, about average but I don't know that I would have been happy had I paid rack rate for my room and I would probably never choose to stay there on my own dime. Water and snacks too., all the Christmas decorations and festivities ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). Gaylord Texan Resort & Convention Center 1501 Gaylord Trl , Grapevine, Texas 76051 855-516-1090 Reserve Outstanding value on upcoming dates. Visually, it's stunning, professionally, I found it so-so. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. On Monday (once jet lag was over) and post gym I went for the Buffett Breakfast, which was huge and really good, if expensive at $40 with tips. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Search over 2.9 million properties and 550 airlines worldwide. Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. Gaylord Texan Resort & Convention Center Grapevine, Texas, United States 1 Rm, 2 Guests See All Grapevine Hotels Overview Full Review Photos Room Rates Amenities Map Pros Sprawling property with plenty of on-site activities Contemporary rooms with balconies and soft bedding Outdoor feel indoors, with beautiful gardens and a river Discover luxury in our two-bedroom Family Suites. Loved the included amenities for the kids., The spacious rooms, value for my money. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Each is equipped with cable TV, a coffee maker and a laptop safe box. It kept me up all night. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. 5.0 (377) GOING TO THE CHAPEL. I will state if you read my reviews you will know I hate large properties. Try again. 7. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Error: Thanks! Great walkways in the atrium area. Tickets | The Heist Escape Room | Gaylord Texan Tickets. Respect the privacy of others. Apply online instantly. 817-778-1000. Each time, the food was delicious and arrived in about 30-40 minutes. Please see our partners for more details. Gaylord Hotels, Top Location: Highly rated by recent guests (9.0), Select dates to see this property's availability and prices. We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. They read all your preferences and make sure your stay is incredible! Room service was very fast and the food flavored to perfection. Worst customer service I have ever experienced, I stayed for 3 nights in early November. All content should be genuine and unique to the guest. Very Impressed with the way the staff handled the situation. The charcuterie platter was the best I have ever seen! I was up every 2 hours from the noise! Our room came with a balcony that overlooked all the fountains and indoor waterways., Approximate prices in TWD for a 1-night stay. Prices for cribs and extra beds aren't included in the total price. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Posted: February 14, 2023. Tripadvisor performs checks on reviews. Apply online instantly. Use code GOV. Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. We ate at the sports bar and the food was very good. Prices are the average nightly price provided by our partners and may not include all taxes and fees. At This Hotel Texan Station Sports Bar & Grill American They went the extra mile and split our salad and two plates. We were told because of being at 40% capacity. From luxurious guest rooms with breathtaking views to family-friendly activities, there's something here for everyone! The website does not explain the risk involved so I'm taking the time to warn people. (Max: 8 total guests/room) -1 + Children (Max: 8 total guests/room) -0 + AGE OF CHILDREN (REQUIRED) Done. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Perfect accommodations for a business conference. Catering Manager for legacy . Please see our partners for more details. Starts From $24 . Grapevine, TX 76051. The rooms were comfortable and meeting facilities were modern and well kept. They went the extra mile and split our salad and two plates. Each of our on-site restaurants serves delicious food, spectacular service, and beautiful resort views. The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? Public parking is available on site (reservation is not needed) and costs US$22 per day. The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.5 4,385 reviews from $239 per night See Rooms & Rates Rooms Room 1 Adults Kids Check Room Rates Check Current Room Rates Hurry! I realized this while waiting for my room to be serviced. GAYLORD TEXAN RESORT & CONVENTION CENTER. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9075 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal AAA Members Hot Deals Need to Know Promotional Code: Z2H What's this? Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. My only complaint, were the prices for most food and novelty items, higher than you would expect for a moderate hotel chain. The resort is well maintained. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Identify guest reservation needs and determine appropriate room type. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. Despite showing an 11:00 pm closing online, the hostess made sure we knew they would not be taking any more seatings in 15 minutes, an hour and 15 minutes before closing! From a single mom with an older boy (12) perspective, here is what matters most: parking: signs were not very clear and we had to ask people standing outside with flashlights directing by flashing their lights back and forth. room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. Loved the included amenities for the kids. The Heist Escape Room. We returned to our room after one drink. The onsite Texan Eats offers a variety of snacks and meals available for room delivery or pick-up. Where to Eat and Drink at Gaylord Texan Gaylord Texan Resort & Convention Center 4-star family-friendly hotel connected to the convention centre You can look forward to a nightclub, a poolside bar and a terrace at Gaylord Texan Resort & Convention Center. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? Its a great venue. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills, LEGOLAND and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. I have called at least 5 times over the past 2+ months, with several of those times staying on hold for nearly an hour. There is also a lot do around the resort. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. It kept me up all night. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. she is still scared of elevator. By far the most expensive option but I found it to be worth every penny. The spacious rooms, value for my money. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Alexander. That's how we know our reviews come from real guests who have stayed at the property. It was like bath water but the chlorine level was intense. And if you need anything while your here best concierge to ask for is Irma she is awesome and will truly make your experience first class. For the prices that you pay here I would expect better treatment and service. Thank you. The Gaylord Texan is a massive property that has tons of activities for all ages. Dear Michelle D, It was a pleasure hosting you and we appreciate the review. Full-Time. We waited a full 10 minutes, with several flustered waiters passing us by, and a manager passing us by before we were ready to give up. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. The indoor pool was closed. Does Gaylord Texan Resort & Convention Center have any great views? With the feedback you have provided, we are able to focus on the areas that need further improvement and recognize the areas that provided the top notch service we strive to achieve for all our guests. The two nice restaurants were closed. Please see our partners for more details. Holiday Pop-Up Bars and Live Entertainment. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache . there was a long line and we had to wait to get service even though there were plenty of people standing around. Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This was really disappointing and the manager did comp me breakfast. If you are a traveler who only likes to stay at Marriott properties, you're in luck here. All cribs and extra beds are subject to availability. Gaylord Texan Resort & Convention Center: Good clean room with comfy bed - See 5,248 traveller reviews, 3,630 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. Room service was very fast and the food flavored to perfection. We were told because of being at 40% capacity. Add a spa package to your stay at Gaylord Texan. The carpet in our room was sticky in some parts. The parking garage is adjacent to the resort. For the prices that you pay here I would expect better treatment and service. It is a resort and waterpark! There is shopping too. The only real negative is everything you do in your room/bathroom can be heard in the hall. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. We each ordered a drink and some chips and salsa. It was a more pleasant experience here with a friendly bartender. Hotel chain/brand: If you named a wine he didnt have he could recommend a wine he had that had similar notes. The beds were comfortable And the restaurants and shops are pretty entertaining. Make yours extraordinary at Gaylord Texan Resort & Convention Center. there was a long line and we had to wait to get service even though there were plenty of people standing around. Classy Cactus at Gaylord Texan Irving (Las Colinas) Texican Court New Year's Eve Weekend Escape. I had a room with two double beds and an external balcony. Spectacular room with an atrium view. Are there any historical sites close to Gaylord Texan Resort & Convention Center? I didnt see people. If you stayed at this property through Booking.com, you can write a review. The room was not ready until almost 4:30pm. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. <link rel="stylesheet" href="styles.d7eef4954696a575.css"> Spring Breakout Escape Room Your teacher confiscated your cell phone after you were caught texting during class but but did not return it to you. Make your Christmas bright with a holiday getaway to Gaylord Texan. I found the room to be very comfortable. Everything is bigger in Texas and Gaylord Texan Resort & Convention Center is no exception. You deserve to go have a fun and memorable time. It's important to note that we did not get an atrium room as requested, which probably would have been louder. More Info : Gaylord Texan 1501 Gaylord Trail Grapevine, TX 76051. In-room basic high-speed internet is included in the resort fee. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! Featuring a 52-foot HD "big screen" and 50 flat screen televisions, we offer the perfect setting to watch a big game or catch up on the day's scores while enjoying the best burgers, BBQ, and brews . Get exclusive access to members-only deals by email. Gaylord Texan, Elevator stalled and freaked us out, only got 100$ off room price and paid over 1K for a 1 night stay, Hotel is beautful but price was 1400$ for 1 night for a suite w/ tax. Identify guest reservation needs and determine appropriate room type. Please dont include personal, political, ethical, or religious commentary. No dresser, only an open closet area inside the doorway area (accessible room) if in Dallas area would stay here again. (score from 980 reviews), room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number.