Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. AXS Mobile ID allows you to manage . Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. What if my guests arrive at different times? Thanks! You will enter your community username and new password and done! AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Can I still use a ticket after I have transferred or shared it with someone else? If they already have an AXS account set up the tickets will go in their account automatically. If you do not currently have an AXS account you will be instructed to create one during your purchase. [deleted] 1 yr. ago. Click yes, retract now.And youre done! Can seats be transferred to someone who doesnt have an AXS account? Show the tickets on your phone for everyone in your group. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Privacy Policy | Nope. On the review page, click the Transfer button to send the tickets. Here we are. AXS Mobile ID tickets are digital and cannot be printed for venue entry. After the switch, you will enter the email address you use to access the community in order to reset your password. Create an account to follow your favorite communities and start taking part in conversations. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Bought tickets for a group? Select the seats you would like to send. Also, to make it even more . The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. may not be valid. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Privacy Policy. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Use of this website signifies your agreement to our. If available, youll see the option to get tickets with AXS Official Resale on the event page. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. If you see a Sell button next to your tickets in your account, you can sell them! I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Show the ticket in the App at the entrance and get them scanned to enter. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Danielle is the author of this solution article. Tap Tickets Tab (pull down on the screen to refresh if necessary). (*If you can't remember your password, tap. Select the tickets to transfer and enter the recipient's information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Bought tickets for a group? Sign into your AXS Account and click Listings. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Yes No Still Need Help? What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Just follow the simple steps to make the tickets officially yours. They assured me that the tickets would be transfered once they got ahold of the seller. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. The Fox Theater Foundation. Follow the steps below to access the tickets: Did you find it helpful? This will bring you to the page to confirm the correct email associated with the order. Go into the app, look at the ticket. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. axs allows you to transfer ticket you have bought from within the app. Step 1: Download and Login into MLB Ballpark App. Yes If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. The gig has not been cancelled we just chose not to go. What are my options here? No, tickets must be scanned through the Rockets App or the AXS App. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Never. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Just follow the simple steps to make the tickets officially yours. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Cookie Notice Open the AXS app Sign in or create an AXS account. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. why the hell can they just not send you the tickets in an email, as an option? Yes. This will help to ensure that you are ready for your event in no time! After the switch, you will enter the email address you use to access the community in order to reset your password. Now we just want to get rid of them ugh. Use of this website signifies your agreement to our. If you already have an AXS account, the tickets will be transferred to your account automatically. No paper tickets required. There is no fee for transferring seats and you are allowed unlimited transfers. When your tickets sell, youll receive an email informing you of the sale. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Upcoming. Click the Sell button next to the event in your AXS Account. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . So you can sell on StubHub or any other way you find. Apparently it is actually AXS? Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Transfer tickets to friends (for select events). I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Terms of Service | For more information, please see our i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. What if my guests arrive at different times? At this point, you should see your tickets in the MLB Ballpark app. and our It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Show was postponed from June 2020 to July 2021 due to covid. When your tickets sell, youll receive an email informing you of the sale. Sorry we couldn't be helpful. There has to be some way, right. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Select the tickets to transfer and enter the recipient's information. Yep! Why did the venue decide to use AXS Mobile ID? I tried calling axs.nobody was home. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Sorry we couldn't be helpful. We bought the tickets through AXS and we have no clue how to sell or transfer them. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Click the Transfer button next to the event in your AXS account. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Sorry we couldn't be helpful. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? If your friend already has an AXS account, the tickets will be transferred instantaneously. There is no fee for transferring seats and you are allowed unlimited transfers. may not be valid. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Usually there is a waiting period of a few weeks. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Bought ticket and then they weren't available from the seller. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. A full-service national event ticket marketplace. I had flown from TX to NY for this show with my friend. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. You also have the option of transferring and listing your tickets for sale prior to the event. After completing the account information, you may buy, sell or manage any seats in your account. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. How far in advance can I access my tickets? Help us improve this article with your feedback. If you do not currently have an AXS account you will be instructed to create one during your purchase. Its up to the promoter, artist, or team if you can sell tickets or not. When listing tickets, you decide how long your listing will be available for others to buy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Why did the venue decide to use AXS Mobile ID? Show the ticket in the App at the entrance and get them scanned to enter. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. To view your AXS Mobile ID tickets click on your initials in the middle. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Select the tickets to sell, and then set your price and selling options. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Help us improve this article with your feedback. I have a problem with AXS Tickets Are you having issues? In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. No. Transferring Tickets. Cookie Notice having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. i assume they will try to get me to receive the tickets using axs again. The tickets will be delivered to the buyer automatically. Its up to the promoter, artist, or team if you can sell tickets or not. Use the same email you use on StubHub. It depends. Theyll also need to get the AXS app. If you see a Sell button next to your tickets in your account, you can sell them! They should be able to tell you if the tickets are active. Was wondering if you had any update on how yours is going? You will enter your community username and new password and done! From everyone at Vivid Seats, we hope you enjoy your event! After that, the tickets will be theirs to use with the AXS app. it never happened. For more information, please see our totally rinky dink. On the Review page, click the List Tickets button to finish. All Rights Reserved.